Need to make changes to your account or install Revu?

Contact Us

Contact Us

Contact Us

Contact Us

Contact Us

Contact Us

Contact Us

Contact Us

Contact Us

I need to transfer a seat from one device to another.

Follow these instructions to move your seat. If the device is no longer working and you're the license admin, please contact us with the serial number and computer name for further assistance.

I receive an error message when trying to register.

This helpful guide can help solve any issues you may have during registration. If you're the license admin, refer to the License Key Lookup to verify you have enough seats available.

I already own a license and need to re-download an older version of Revu.

We have older versions of Revu available to download here.

I want to upgrade to the latest version of Revu.

If you're a license admin, you can buy an upgrade in our web store. If you're a license admin with active Maintenance, you can upgrade for free here. If you have questions, contact us.

I need my product key.

If you can't find your product key, please reach out to your license admin (typically the person who purchased Revu or your IT administrator). If you need the license re-sent to that person, send us the serial number so we can help

.

I need a list of all the licenses for my company's account.

If you're a license admin with Maintenance, you can log in to the Gateway to view license information. If not, please reach out to us for a full license list.

How can I see a list of registered computers on my license(s)?

You can see a list of registered computers for a specific license here. If you're a license admin with Maintenance, you can log in to the Gateway to view license information.

Is there a way to release seats from my Revu license(s)?

If you have Enterprise or Open license(s), your Gateway admin can revoke computers and view usage data in our online administrative portal, the Bluebeam Gateway.

For more information, check out our Gateway User Guide.

What is the Bluebeam Gateway?

The Bluebeam Gateway is an online administrative portal available for licenses with active Maintenance. Gateway admins (also called license admins) can make changes to their Bluebeam accounts, add or remove Drawings Uploaders, manage other Gateway admins, and more. For more information, check out our Gateway User Guide.

I’m having issues accessing my account or license in the Gateway.

Please contact us.

I still have questions.

Get in Touch

You'll need Maintenance to get technical support over the phone.
You can reach us at 1-866-496-2140. Our U.S. operation hours are 8 AM–8 PM (Eastern Time), Monday through Friday.

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