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Product & Pricing

Do you have a simple product question or need help picking the right plan for your team? We’ve got you covered!

Check Out our Pricing Page

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Technical Support

Browse our extensive library of how-to articles or get in touch with our technical support team.

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On Revu 20 or below?

Here’s how to get the latest version of Bluebeam.

Get Current

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How can we help you today?

Have a technical question? Here are some popular articles that might help: 

Get Help With Revu 21

Revu 20 and Below Installation Guide

Bluebeam Subscription Management Guide

How to Transfer a Revu Licence to a New Computer

Still don’t see what you’re looking for? 

Log a ticket on our support site and we’ll try to get back to you as soon as we can.  

The Bluebeam Academic Program partners with AEC-related education programs and industry-sponsored student competitions around the world to provide free access to Bluebeam, sponsor scholarships and cultivate unique learning opportunities.

If you’re already in the program and need help, or to see if you’re eligible for free access to Bluebeam, please visit our dedicated Academic Program page.

Check out our Pricing Page for help choosing the subscription plan(s) that work best for you and purchase via our web store. Pick a Plan >

Questions about moving from Perpetual to Subscription?
you’re currently using Revu Standard or CAD, we recommend switching to our Core subscription plan. If you’re on Revu eXtreme, we recommend our most comprehensive plan, Complete. Just need basic PDF creating and editing without measurements? Try Basics. For more information on subscription, check out our 
Bluebeam Subscription FAQ. Please note that we no longer sell Perpetual licences or older versions of Revu.

More than 20 people at your company or want to buy 50 or more seats?

To access Revu 21 and Bluebeam Cloud, you’ll need to upgrade your licence(s) to our new Bluebeam subscription plans. Check out our upgrade guide to get started. 

We’ll happily refund your purchase if a request is made within 30 days of purchase or invoice date. To switch plans, request a refund and then purchase a new plan of your choice.

To request a refund, contact Bluebeam Customer Service with the following information:

  • Your name, email and phone number
  • Web order number
  • Reason for the return
  • Amount to be refunded
  • Date of purchase

Note: Credit card purchases will be refunded to the same credit card used for the original purchase. A purchase order will be refunded or issued a credit depending on the status of payment.

Currently on subscription? 

Please see our Subscription Management Guide for help managing your subscriptions. 

Using an older version of Revu?

Please see our Gateway User Guide for help managing your licences.  

If you’re on Perpetual and want to combine licences, please submit a ticket. Make sure to include the serial number of licences you want to combine. If you need to combine serial numbers, please note that they must all be the same version and edition (and, if applicable, have matching Maintenance dates). You’ll also need to deregister the computers associated with the preferred serial numbers before we can complete your request.  

Please note that you can’t combine subscription seats and Perpetual licence seats. 

Currently on subscription?

If you’re a Bluebeam subscriber, you can easily add or remove subscription seats in our web store. You’ll need your Bluebeam ID (BBID) to log in. If youre within 30 days of your subscription renewal date, you can contact us to change or cancel your subscription renewal.

Check out this article for help managing subscription access.  

Using an older version of Revu?

Please note: You can’t combine subscription user seats and Perpetual Licence seats. 

You’ll need to purchase new subscription seats. Check out our Pricing Page for help choosing the plan(s) that work best for you. 

Please note that if you have active Maintenance, you’re eligible to upgrade your existing seats to our most comprehensive plan, Complete, at no additional cost. 

Still don’t see what you’re looking for?  

Log a ticket on our support site and we’ll try to get back to you as soon as we can. 

Frequently Asked Questions

  1. How do I buy Bluebeam?
  2. I’m using an older version of Revu and I want to upgrade to subscription. What are my options?
  3. Can I still buy Revu Standard, CAD or eXtreme®?
  4. Can I buy different Bluebeam plans for different members of my team?
  5. What payment methods do you accept?
  6. What’s my order status?
  7. I'm still waiting for my receipt. When will I receive it?
  8. What is your refund policy?
Using Bluebeam
  1. How do I log in to Revu and Bluebeam Cloud?
  2. Once I’ve purchased, how do I give myself or other users access to Bluebeam software?
  3. What is the Org Admin Portal?
  4. Can I use Bluebeam on multiple devices?
  5. My clients don’t have Bluebeam. If I send them a file, will they be able to view it?
  6. How do I update to the latest dot release?
  7. What operating system does Bluebeam run on?
  8. I need support for my perpetual licence of Revu. What are my options?
  9. How can I get in touch with Bluebeam?

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