Maintenance gives you direct phone and email access to our experienced technical support team and free upgrades to the latest version of Revu® within one year of purchase.
Forgot to add Maintenance? Contact us or your reseller and we’ll help get you set up.
Do I need Maintenance?
While Maintenance is an optional add-on when you buy Revu, we recommend all users add it to their purchase to get premium support and free upgrades.
Is Maintenance a subscription?
While a Perpetual License of Revu is a one-time purchase, Maintenance gives you access to premium support and free upgrades throughout the year and is renewable annually. Once your year of service is almost up, we’ll email you to let you know it’s time to renew.
Does Maintenance include training?
No, but we do offer free training videos on our Support Site, as well as an ongoing series of free webinars. If you’re looking for something more personalized, check out our self-paced option or contact us.
Does Maintenance include training?
No, but we do offer free training videos on our Support Site, as well as an ongoing series of free webinars. If you’re looking for something more personalized, check out our self-paced and instructor-led training options.
How do I know if I have Maintenance?
Check the license certificate you received when the software was purchased. If you’re unable to find this email, you can use our License Key Lookup Page or contact us.
What are my support options without Maintenance?
Users without Maintenance still have access to our database of how-to, troubleshooting and training resources located on our Support Site, as well as access to our technical support team by email.
Is Maintenance available for purchase for Revu for iPad?
Our mobile and iPad apps are supported with regular updates and by searching our online help files. Phone support is not provided for these apps. If you need technical assistance beyond our online help files, you can email us at support@bluebeam.com.
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