We collect and use personal information (e.g. names, addresses, telephone numbers, e-mail addresses, company names, titles, and credit card data) in connection with the operation of our Services when you have voluntarily provided such information to us (e.g., through trial downloads of our software, contact inquiries, purchases and/or use of our products and services, etc.), when adequate consent is granted by you, or on the basis of a statutory provision. As a general rule, we will use such information only for the purpose for which you provided the information to us, e.g. to answer your inquiries or grant you access to certain information or offerings. You are not required to provide Bluebeam with your information; however, if you chose not to in some cases we will not be able to provide you with our Services or respond to your inquiries.
We collect and use your information in three basic ways:
We use your information to:
We use your information in combination with other user information to understand and analyze trends, administer the Services, learn about user behavior, improve our Services and gather demographic information. We may also use this information in our marketing and promotional activities. We may also combine your information with other generally or publicly available information to help us identify visitors' preferences or interests. We may provide your information to companies that assist us in these activities, such as helping us fulfill your request for a product, service or information or to tailor advertising that we think may be of interest to you (e.g. to allow third parties to tailor our ads to you on third party services). We do not sell your information to anyone.
We use Service Partners to perform supporting functions for the various Services we offer, such as payment processing, cloud storage providers, analytics providers, product training and online learning opportunities, job postings and applicant tracking, and customer research and surveys. Our Service Partners are NOT permitted to use the information collected from you for any purpose other than performing support functions for Bluebeam. In addition, we require that all Service Providers use reasonable safeguards to protect the limited set of your information that they may have access to.
At times we may make certain portions of your information available to our authorized resellers and distributors to help Bluebeam provide our Services to you. For example, if you initiate a license of a Bluebeam software product through an authorized reseller, you authorize Bluebeam and that reseller to exchange information you provide during the license and registration process. We allow authorized resellers and distributors to access information regarding the licenses that they sold, which may include some or all of your information if you are a contact under an applicable license.
Our Services may include links to third party websites, product or services or use or offer products or services from third parties. Information collected by third parties is governed by their privacy policies and practices. We recommend you read and become familiar with the privacy policies of all parties with which you interact.
In all other circumstances, if we disclose any information to a third party it will be in the form of aggregated statistical data that does not identify any user individually. This anonymous information may include, for example, the purchasing patterns, trends, preferences and other collective characteristics of our users in general.
Bluebeam’s Services, which allow you to collaborate with other users of our Services around the globe, require by their nature that data flow from the European Union (“EU”) (and other countries) to the United States (“US”) and back. To ensure that EU personal information is adequately protected when transferred outside of the EU, the Data Protection Directive 95/46/EC and, as of May 25, 2018, the General Data Protection Regulation (“GDPR”) mandates that such transfers take place using certain legal mechanisms as described here: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu_en. Bluebeam is committed to achieving compliance with the GDPR across all of our Services. You may see changes to our policies and procedures that reflect this commitment.
When transferring data from the EU and other countries, Bluebeam relies upon a variety of legal mechanisms, including contracts with our users and the European Commission-approved Standard Contractual Clauses for our EU based users.
Bluebeam is subject to oversight by the U.S. Federal Trade Commission.
JAMS is the US-based independent organization responsible for reviewing and resolving complaints about our Privacy Shield compliance — free of charge to you. We ask that you first submit any such complaints directly to us via email@example.com. If you aren't satisfied with our response, please contact JAMS at https://www.jamsadr.com/eu-us-privacy-shield. In the event your concern still isn't addressed by JAMS, you may be entitled to a binding arbitration under Privacy Shield and its principles.
Studio User Accounts
By signing into your Studio user account within the Revu® application, navigating to the Studio Preferences section, and editing your information.
Bluebeam University Accounts
By signing into your user account, navigating to the My Profile section, and editing your information; or
By contacting us at firstname.lastname@example.org.
Licensing and Purchase Information
You can correct and update licensing information by emailing us at email@example.com.
Bluebeam Developer Network
By signing into your BBDN user account, navigating to the Preferences section, and editing your information.
Marketing Emails: If you no longer wish to receive marketing emails from Bluebeam, you can opt-out of receiving such communications at any time by clicking on the “unsubscribe” link at the bottom of each email we send. Also in the email footer, you will find an option to Manage Subscriptions if you’d like to adjust your subscription preferences.
Product and Service Emails: If you no longer wish to receive emails concerning the products and service you have licensed and/or purchased from us, you can opt-out of receiving such information at any time by contacting us at firstname.lastname@example.org. If one of our Service users invites you to collaborate with them as part of their use of the Services, we cannot prevent you from receiving those user initiated emails.
Regular Mail/Telephone/In-Person: If you no longer wish to be contacted by Bluebeam via regular mail, telephone or in-person sales calls, you can opt-out by emailing us at email@example.com.
Service Partners: To opt-out of receiving communications from our Service Partners, you must contact the Service Partner directly.
When you opt-out or close your user account, we may retain a copy of your information for archival purposes and to avoid identity theft or fraud.
We may from time to time provide chat sessions and rooms, forums, beta testing feedback services, message boards and/or bulletin boards (a “forum”) for users to exchange information. Please remember that any information disclosed in these areas may be viewed by other users of the forums or the general public depending on how access to the forums are established. If you post in a forum, please use care not to disclose any confidential or personal information. Bluebeam is not responsible or liable for the uses that others may make of any information you post in a forum.
We use industry standard physical, technical and administrative security measures and safeguards to protect the confidentiality and integrity of your information. When your information is stored by Bluebeam, we use computer systems with limited access housed in facilities using physical security measures. Cloud data is stored in encrypted form including when we utilize third-party storage. All of our cloud services leverage Transfer Layer Security (TLS) to encrypt and protect information during transit.
It is your responsibility to protect the security of your login information. Please note that e-mails and other communications you send to us are not encrypted. We strongly advise you not to communicate any confidential information through these means.
Bluebeam does not track its customers over time or across third party websites to provide targeted advertising and therefore does not respond to Do Not Track (DNT) signals. However, some third party sites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. If you are visiting such sites, most browsers allow you to set the DNT signal on your browser so that third parties (particularly advertisers) know you do not want to be tracked.
If you have any questions concerning this policy please send an email to us at firstname.lastname@example.org.
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