| Third Party Service Providers |
Description |
Data Storage Location |
| 10Duke |
Licensing and identity management service used for authentication and license enforcement for Bluebeam products. |
US, UK, AU |
| ADP / ADP Celergo |
Global payroll processing platform handling employee compensation, tax, and benefit data. |
US, multi‑country |
| Adaptive |
Financial planning and budgeting platform with headcount and employee data. |
US, EU |
| Ahrefs |
SEO analytics platform processing website usage data and limited identifiers for optimization. |
EU, US |
| Aptia365 |
Employee benefits portal managing benefit elections and related personal data. |
US, EU |
| Asana |
Project planning and management tool which may include customer or employee data in tasks. |
US, EU |
| Atlassian (Jira, Confluence, etc.) |
Project, issue tracking, documentation, and product management across engineering and product teams. |
US, EU |
| Avalara |
Tax calculation service adding sales tax details to invoices using customer address and transaction data. |
US |
| AWS |
Cloud Service Provider |
US, UK, Australia, Sweden, Germany |
| BiiT |
Licensing |
Data processing only |
| Bonusly |
Employee recognition and rewards platform storing employee profiles and awards activity. |
US |
| Brafton |
Service Provider for Pardot/ON24 work |
Europe & Australia |
| CaptivateIQ |
Incentive compensation platform supporting payroll and commission calculations. |
US |
| Celigo |
Integration platform transferring financial and customer data between banks, NetSuite, and other systems. |
US, EU |
| Cisco Secure Email Gateway |
Secure email gateway scanning inbound and outbound email for threats. |
US, EU |
| Cloudflare |
Web application firewall, DDoS protection, and content delivery for Bluebeam web properties. |
Global, US, EU |
| ContractSafe |
Contract lifecycle management repository storing customer and employee contracts. |
US |
| Concur |
Travel and expense management platform holding employee travel, expense, and payment data. |
US, EU |
| Conga (incl. eSign, PDF) |
Document generation and electronic signature for quotes, contracts, and other customer documents. |
US, EU |
| CookieBot |
Cookie consent and tracking management platform for web properties. |
EU, US |
| Coupa (P2P, Pay, Expense) |
Procurement and expense management platform processing vendor and employee payment and expense data. |
US, EU |
| CrowdStrike |
Endpoint protection, threat detection and response, and threat intelligence platform |
US |
| Cvent |
Sales & Marketing Services |
TBD |
| DocuSign |
Electronic signature platform used for HR and legal documents containing personal data. |
US, EU |
| Duo Security |
Multi‑factor authentication service for user access to Bluebeam systems. |
US, EU |
| Digital Crew Ltd d/b/a Teamwork |
Project management software |
US |
| Docusign SpringCM |
Contract management system |
US |
| Envoy |
Workplace and visitor management system for office check‑ins and access. |
US, EU |
| Eventbrite |
Event registration and ticketing platform used for customer training and events. |
US, EU |
| Everbridge |
Emergency notification platform used for communicating with employees during incidents. |
US, EU |
| Facebook / Meta |
Social media and advertising platforms used for marketing to prospects and customers. |
Global, US, EU |
| Figma |
Design and collaboration platform which may contain customer or employee information in design artifacts. |
US, EU |
| FloQast |
Source control and CI platform with embedded configuration and logs that may include identifiers. |
US, EU |
| GitLab |
Source control and CI platform with embedded configuration and logs that may include identifiers. |
US, EU |
| Google Ads |
Advertising platform using customer and prospect identifiers for campaigns. |
Global, US, EU |
| Google Analytics / Tag Manager / Looker Studio |
Analytics and reporting platforms for website and campaign data. |
Global, US, EU |
| Google Firebase |
Mobile analytics and crash reporting for iOS and Android apps. |
US, EU |
| HotJar Ltd. |
Behavioral analytics on web properties including heatmaps and recordings. |
EU, US |
| Hund.io |
Status page and incident communication platform for Bluebeam services. |
EU, US |
| Instagram |
Social media platform used for marketing and engagement. |
Global, US, EU |
| JAMF |
Endpoint management platform for Apple devices storing device and user associations. |
US, EU |
| Kobiton |
Mobile device testing platform for Bluebeam mobile applications. |
US, EU |
| LinkedIn / Sales Navigator |
Professional networking and prospecting platforms with user profile data. |
Global, US, EU |
| LinkedIn Learning |
Learning platform with employee account and training data. |
Global, US, EU |
| LogMeIn |
Remote access software |
US |
| Mailgun |
Transactional email delivery platform for notifications and system messages. |
US, EU |
| Marketo |
Marketing automation platform managing email campaigns and lead data. |
US, EU |
| Meltwater |
Live polling platform used for virtual events and webinars. |
EU, US |
| Microsoft 365 (Exchange, OneDrive, SharePoint, Teams) |
Collaboration, email, and file storage platform storing customer and employee data. |
US, EU |
| Microsoft Defender |
Endpoint protection platform for devices used by employees. |
US, EU |
| Microsoft Power BI |
Business intelligence and reporting platform processing customer and employee metrics. |
US, EU |
| MindTickle |
Sales enablement and learning platform storing user progress and profile data. |
US, EU |
| Microsoft Corp. |
Business applications provider |
US |
| Mongo |
Cloud Database Service Provider |
Sweden |
| Mulesoft |
Cloud API Gateway |
US, UK, Australia, Sweden, Germany |
| NetApp |
File storage infrastructure used for internal file services containing PII. |
US, EU |
| NetSuite |
ERP system used for accounting, AR/AP, payroll, and customer financial records. |
US, EU |
| Okta |
Identity provider used for SSO and authentication for internal and customer‑facing services. |
US, EU |
| OneStream |
Financial consolidation and reporting platform with customer and employee data. |
US, EU |
| Oracle America, Inc. / NetSuite OneWorld |
Financial Management System |
US |
| Pendo |
Product analytics and in‑app guidance platform collecting usage and identity data. |
US, EU |
| Power BI Gateway / Azure VM |
Gateway and infrastructure connecting on‑prem data to cloud analytics containing PII. |
US, EU |
| Principal |
Retirement and benefits platform for employee investments and 401k. |
US |
| Productboard |
Product management tool for capturing and organizing customer feedback and roadmap data. |
EU, US |
| Quest Change Auditor |
Monitoring and auditing solution logging changes related to accounts and systems. |
US, EU |
| Rev.com |
Transcription service for recorded content used in marketing and support. |
US, EU |
| Salesforce (core, CPQ, HVS, connectors) |
CRM and sales platforms storing customer accounts, opportunities, quotes, and engagement data. |
US, EU |
| Salesforce Pardot |
Variety of templates for Pardot landing pages |
US – West |
| SAP SuccessFactors |
HR system for recruiting, onboarding, offboarding, and employee management. |
US, EU |
| SheerID |
Eligibility and identity verification service for gated offers and discounts. |
US, EU |
| Skilljar |
Customer and partner training platform storing learner data. |
US, EU |
| Slack |
Collaboration and messaging platform which may contain customer and employee identifiers. |
US, EU |
| Smartling |
Translation management platform for web and product content localization. |
US, EU |
| Smartsheet |
Work management and collaboration tool used across teams for tracking and planning. |
US, EU |
| Snappy |
Employee gift and achievement platform with shipping and contact data. |
US |
| Splunk Cloud |
Log analytics and monitoring for services including user activity events. |
US, EU |
| SpringCM |
Contract lifecycle and document management integrated with other contract tools. |
US, EU |
| Stripe |
Payment processing for credit card transactions and billing. |
US, EU |
| SumoLogic, Inc. |
Log Management and Security Analytics |
US |
| SurveyMonkey GetFeedback |
Customer survey tool |
US |
| Twitter / X |
Social media platform used for public communications and campaigns. |
Global, US, EU |
| VWO |
Website A/B testing and optimization platform. |
EU, US |
| WebEx |
Conferencing platform used for internal and customer meetings. |
US, EU |
| WordPress / WP Engine |
Managed website hosting and CMS for Bluebeam web properties that collect user data. |
US, EU |
| WorkTango |
Employee engagement and survey platform with employee feedback data. |
US, CA |
| YouTube |
Video hosting and marketing platform with viewer and subscriber data. |
Global, US, EU |
| ZiftONe |
Channel Marketing Platform |
US (East) |
| Zoom |
Customer Training/LMS “Classroom” |
US – AWS, us-east-1 |
| ZoomInfo |
B2B contact enrichment and prospecting platform. |
US, EU |