Effective January 1, 2020: We have updated our Privacy Policy to clarify our terms and ensure that they remain transparent in light of new products, services and regulatory obligations.
Protecting your privacy is important to us at Bluebeam. When you use Bluebeam’s websites, products and services, you share information with us. This Privacy Policy covers how we collect, store, disclose, transfer, and use information.
As used herein "Bluebeam" collectively means Bluebeam, Inc. and its subsidiaries.
This Privacy Policy applies to all of Bluebeam’s products and services (collectively our "Services"), including Bluebeam’s mobile and desktop applications (e.g. Revu®), online collaboration services (e.g. Studio™) and tools, technical support services, training services (e.g. Bluebeam University), and Bluebeam’s websites (e.g. www.bluebeam.com).
This Privacy Policy does not apply to third party applications or software that integrate with the Services or any other third party products, services or businesses.
By using our Services, you consent to the collection and use of personal and non-personal information (collectively "Your Information") as described in this Privacy Policy so please read it carefully and let us know if you have any questions. If you do not agree with the terms of this Privacy Policy, do not access or use our Services.
We may modify or update this Privacy Policy from time to time. When we change this Privacy Policy in a material way, a notice will be posted on our website (www.bluebeam.com) along with the updated Privacy Policy. If you use our Services after an update has been made to this Privacy Policy, you consent to the changed policy.
We collect Your Information in various ways when you use our Services. We collect and use Your Information when you have voluntarily provided such information to us, when adequate consent is granted by you, or on the basis of a statutory provision. As a general rule, we will use Your Information only for the purpose for which you provided the information to us, e.g. to answer your inquiries or grant you access to certain information or offerings. You are not required to provide Bluebeam with Your Information; however, if you chose not to in some cases we will not be able to provide you with our Services or respond to your inquiries.
We collect and use Your Information in three basic ways:
Bluebeam uses Your Information in furtherance of our legitimate business interests in the operation of our Services. We use Your Information to:
We use Your Information in combination with other user information to:
We may provide your information to third parties that assist us in these activities, such as helping us fulfill your request for a product, service or information or to tailor advertising that we think may be of interest to you (e.g. to allow third parties to tailor our ads to you on third party services). Please see the section below titled “Interactions With Third Parties”.
This section describes how Bluebeam shares Your Information with our Service Partners and other third parties.
We use Service Partners to perform supporting functions for the various Services we offer, such as payment processing, cloud storage providers, analytics providers, product training and online learning opportunities, job postings and applicant tracking, and customer research and surveys. Our Service Partners are NOT permitted to use the information collected from you for any purpose other than performing support functions for Bluebeam. In addition, we require that all Service Providers use reasonable safeguards to protect the limited set of your information that they may have access to.
At times we may make certain portions of Your Information available to our authorized resellers and distributors to help Bluebeam provide our Services to you. For example, if you initiate a license of a Bluebeam software product through an authorized reseller, you authorize Bluebeam and that reseller to exchange information you provide during the license and registration process. We allow authorized resellers and distributors to access information regarding the licenses that they sold, which may include some or all of your information if you are a contact under an applicable license.
We will share Your Information as may be required by an applicable Customer Agreement.
We may share Your Information with our corporate affiliates, our parent corporation and our subsidiaries.
We may share Your Information if we engage in a merger, acquisition, bankruptcy, dissolution, reorganization, sale of assets or stock, financing, public offering of securities, or similar transactions.
We will release Your Information if we believe that such action is necessary to: (1) comply with the law, legal process, litigation or requests from governmental authorities (worldwide), (2) enforce our terms and conditions, including any applicable terms of use, user agreements, license agreements or Customer Agreements, and (3) protect the rights, property, or personal safety of Bluebeam, its employees, and other Service users.
Our Services may include links to third party websites, product or services or use or offer products or services from third parties. Information collected by third parties is governed by their privacy policies and practices. We recommend you read and become familiar with the privacy policies of all parties with which you interact.
In all other circumstances, if we disclose any information to a third party it will be in the form of aggregated statistical data that does not identify any user individually. This anonymous information may include, for example, the purchasing patterns, trends, preferences and other collective characteristics of our users in general.
Bluebeam’s Services, which allow you to collaborate with other users of our Services around the globe, require by their nature that data flow from the European Union (“EU”) (and other countries) to the United States (“US”) and back. To ensure that EU personal information is adequately protected when transferred outside of the EU, the Data Protection Directive 95/46/EC and, as of May 25, 2018, the General Data Protection Regulation (“GDPR”) mandates that such transfers take place using certain legal mechanisms as described here: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu_en.
When transferring data from the EU and other countries, Bluebeam relies upon a variety of legal mechanisms, including contracts with our users and the European Commission-approved Standard Contractual Clauses for our EU based users.
Bluebeam complies with the EU-U.S. and Swiss–U.S. Privacy Shield Frameworks as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and/or Switzerland, as applicable, to the United States. Bluebeam has certified to the Department of Commerce that it adheres to the Privacy Shield Principles of notice, choice, accountability for onward transfer, security, data integrity and purpose limitation, access, recourse enforcement and liability. In cases of onward transfers of data, received pursuant to the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks, Bluebeam is potentially liable. If there is any conflict between the terms in this Privacy Policy and the Privacy Shield principles, the Privacy Shield principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/welcome.
Bluebeam is subject to oversight by the U.S. Federal Trade Commission.
JAMS is the US-based independent organization responsible for reviewing and resolving complaints about our Privacy Shield compliance — free of charge to you. We ask that you first submit any such complaints directly to us via privacypolicy@bluebeam.com. If you aren't satisfied with our response, please contact JAMS at https://www.jamsadr.com/eu-us-privacy-shield. In the event your concern still isn't addressed by JAMS, you may be entitled to a binding arbitration under Privacy Shield and its principles.
Bluebeam offers European Union Standard Contractual Clauses to meet the adequacy and security requirements for our customers that operate in the European Union and the United Kingdom. For a copy of our standard data processing addendum and/or the Standard Contractual Clauses, please email us at privacypolicy@bluebeam.com.
Studio User Accounts
By signing into your Studio user account within the Revu® application, navigating to the Studio Preferences section, and editing your information
Bluebeam University Accounts
By signing into your user account, navigating to the My Profile section, and editing your information; or By contacting us at training@bluebeam.com.
Licensing and Purchase Information
You can correct and update licensing information by emailing us at registration@bluebeam.com.
Bluebeam Developer Network
By signing into your BBDN user account, navigating to the Preferences section, and editing your information.
Marketing Emails: If you no longer wish to receive marketing emails from Bluebeam, you can opt-out of receiving such communications at any time by clicking on the “unsubscribe” link at the bottom of each email we send. Also in the email footer, you will find an option to Manage Subscriptions if you’d like to adjust your subscription preferences.
Product and Service Emails: If you no longer wish to receive emails concerning the products and service you have licensed and/or purchased from us, you can opt-out of receiving such information at any time by contacting us at registration@bluebeam.com. If one of our Service users invites you to collaborate with them as part of their use of the Services, we cannot prevent you from receiving those user initiated emails.
Regular Mail/Telephone/In-Person: If you no longer wish to be contacted by Bluebeam via regular mail, telephone or in-person sales calls, you can opt-out by emailing us at registration@bluebeam.com.
Service Partners: To opt-out of receiving communications from our Service Partners, you must contact the Service Partner directly.
Cookies: You can opt-out or change your cookie preferences online at https://www.bluebeam.com/legal/cookie-declaration.
When you opt-out or close your user account, we may retain a copy of your information for archival purposes and to avoid identity theft or fraud.
We may from time to time provide chat sessions and rooms, forums, beta testing feedback services, message boards and/or bulletin boards (a “forum”) for users to exchange information. Please remember that any information disclosed in these areas may be viewed by other users of the forums or the general public depending on how access to the forums are established. If you post in a forum, please use care not to disclose any confidential or personal information. Bluebeam is not responsible or liable for the uses that others may make of any information you post in a forum.
We use industry standard physical, technical and administrative security measures and safeguards to protect the confidentiality and integrity of your information. When your information is stored by Bluebeam, we use computer systems with limited access housed in facilities using physical security measures. Cloud data is stored in encrypted form including when we utilize third-party storage. All of our cloud services leverage Transfer Layer Security (TLS) to encrypt and protect information during transit.
It is your responsibility to protect the security of your login information. Please note that e-mails and other communications you send to us are not encrypted. We strongly advise you not to communicate any confidential information through these means.
Bluebeam does not track its customers over time or across third party websites to provide targeted advertising and therefore does not respond to Do Not Track (DNT) signals. However, some third party sites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. If you are visiting such sites, most browsers allow you to set the DNT signal on your browser so that third parties (particularly advertisers) know you do not want to be tracked.
The California Consumer Privacy Act (“CCPA”) provides certain rights to California consumers concerning their Personal Information.
For details regarding the Personal Information we have collected over the last 12 months, including the categories of sources, please see the section above titled “Information We Collect and Use”. We collect this information for the business and commercial purpose describe in the section above titled “How We Use Your Information”. We share this information with the categories of third parties escribed in the section above titled “Interactions with Third Parties”.
Subject to certain limitations, the CCPA provides California consumers the right to request to know more details about the categories or specific pieces of Personal Information we collect (including how we use and disclose this information), to delete their Personal Information, to opt out of any “sales” that may be occurring, and to not be discriminated against for exercising these rights.
California consumers may make a request pursuant to their rights under the CCPA by contacting us:
Via email at privacypolicy@bluebeam.com. We will verify your request using the information we have associated with your account, including email address. Government identification may be required.
Via regular US mail at Bluebeam, Inc., Attn: Legal Dept/CCPA, 443 S. Raymond Ave., Pasadena CA 91105. You must provide us with enough information to identify you (e.g. full name, address, account information). We will verify your request using the information you provide. Government identification may be required.
Via telephone at 1-866-496-2140.
California consumers may also designate an authorized agent to exercise these rights on their behalf. We are not obligated to make a data access or data portability disclosure if we cannot verify that the person making the request is the person about whom we collected information, or is someone authorized to act on such person’s behalf. Any personal information we collect from you to verify your identity in connection with you request will be used solely for the purposes of verification.
If you have any questions concerning this policy please send an email to us at privacypolicy@bluebeam.com.
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