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Archive – Bluebeam Privacy Policy

Last updated: September 9, 2022

 

  1. Who’s This Policy For And What Does It Cover?
  2. What is “Personal Information”?
  3. Personal Information We Collect
  4. Cookies And Online Tracking
  5. How We Use Personal Information
  6. How We Share Personal Information
  7. Control Of Your Personal Information
  8. Third Party Direct Marketing
  9. Links to Third Party Websites, Products and Services
  10. Children’s Privacy
  11. Chat Rooms and Forums
  12. Security
  13. California Residents
  14. Users in the EEA, United Kingdom or Switzerland
  15. Changes To This Policy
  16. Contact Us

1. Who Is This Policy For And What Does It Cover?

Bluebeam, Inc. and its subsidiaries (“Bluebeam,” “we” or “us”) take privacy seriously. This Privacy Policy (“Policy”) is for users of our online products and services (collectively our “Services”), including our websites (e.g., www.bluebeam.com); mobile, desktop and cloud applications (e.g. Revu®, Revu® for iPad, Bluebeam Cloud™); online collaboration services (e.g. Studio™, Drawings™, Studio Prime™) and tools; and technical support and training services (e.g. Bluebeam University). It describes how we collect, use and share your Personal Information. This Policy also explains related rights and choices you may have.

By using our Services, you consent to the collection, use and sharing of your Personal Information as described in this Privacy Policy so please read it carefully and let us know if you have any questions. If you do not agree with the terms of this Privacy Policy, do not access or use our Services.

You may see other privacy notices from us when your Personal Information is collected for certain purposes or in connection with a particular Service. Those notices supplement this Policy.

This Policy also contains important statements specific to residents of certain areas, including California and the European Economic Area, United Kingdom and Switzerland, based on laws in those areas. Those statements supplement the rest of this Policy, but to the extent they differ from other parts of the Policy, the statements govern in their applicable areas.

This Privacy Policy does not cover our processing of Personal Information in our role as a “service provider” or “data processor” to our customers who are businesses or other organizations. That processing is covered by our agreements with those customers and subject to our customers’ privacy policies.

This Privacy Policy does not apply to third party applications or software that integrate with the Services or any other third party products, services or businesses.

2. What is “Personal Information”?

Generally speaking, your “Personal Information” includes your unique identifiers (for example, your full name, phone number, or email address); and information about your characteristics, conditions or behavior that is associated with one of your identifiers or could otherwise reasonably be linked to you.

Non-Personal Information”, on the other hand, is information that has been anonymized, aggregated or de-identified such that it cannot reasonably be linked to an individual. Your Personal and Non-Personal Information are referred to collectively in this Policy as “Your Information”.

3. Personal Information We Collect

We collect your Personal Information in various ways when you use our Services. You are not required to provide Bluebeam with your Personal Information; however, if you chose not to in some cases we will not be able to provide you with our Services or respond to your inquiries.

We collect and use your Personal Information in three basic ways:

Personal Information You Give Us

We collect, store and use your Personal Information when you provide it to us voluntarily. For example:

Website. As a visitor, you may be asked to provide:

  • First Name, Last Name, Business Email, Telephone Number, Company Name, Job Level, Functional Role, and Business Address.

 

Events. If you register to attend a Bluebeam Event, we may require:

  • First Name, Last Name, Business Email, Telephone Number, Company Name, Emergency Contact, and Billing Information.

 

Newsletter. You can subscribe to various newsletters on our websites, which we use to inform you about our company’s activities, current information about our Services, special offers, promotions and events. To receive a newsletter Bluebeam may ask you to provide:

  • First Name, Last Name, Email Address, Mailing Address, and Company Name.

 

Customer/User Account Creation. Bluebeam will collect business contact information for account management and user account management such as First Name, Last Name, Email, and Company Name as an Example.

 

Communication Facilitation. You may choose to communicate with Bluebeam through a variety of channels including email, contact forms, chat rooms, forums, and telephone. To process your requests, you may be asked to provide:

  • Your name, Email Address, reason for contact, and telephone number.

Personal Information We Collect From Your Use of Our Services

  • Online Identifiers, Location, Internet Activity and Usage Information. When you use our Services, we gather some information automatically and store it in log files. For example, we collect, store and use your Internet Protocol (IP) addresses, cookie ID, location, referring websites and/or applications, the number of times you visit an individual website page, date/time stamps, Internet service provider (ISP), information about your device (such as device name, what devices you use, your operating system, memory available, etc.) and your browser type, and clickstream data. Some of this collection may involve the use of Cookies and other technologies.
  • Account and Account Usage Information. When you access password-protected areas for account holders, we collect, store and use your username, computer name, IP address, transaction information, pages and content accessed by you, and preferences.

Personal Information We Receive From Third Parties.

  • You may be asked to provide Your Information to one of our authorized partners (e.g. authorized resellers, event collaborators, and educational service providers). Bluebeam and its partners may share Your Information but only to the extent necessary to carry out the purpose for which you provided Your Information to us or our partner, e.g. to provide you with access to our Services that are supported by Bluebeam’s partner.
  • A person or company may procure our Services for you, as their employee, to use at work. Your employer may give us Your Information in order for you to make use of the Services in connection with a separate agreement we have with your employer (a “Customer Agreement”). You may also be required to establish a user account with us to access the Services. User accounts require that you provide us with an email address. Other Services may require that we receive your name, title, email address, computer name, and IP address.
  • We may receive information about organizations, industries, companies, website visitors, marketing campaigns and other matters related to our business from our parent corporation, affiliates and subsidiaries, our partners, or others that we use to make our own information better or more useful. This data may be combined with other information we collect. If the data, combined or in isolation, constitutes Personal Information we will treat it as such in accordance with this Policy.
  • When available as a service supported by Bluebeam, you will be able to log into certain Services via single sign-on using the same credentials you use to access your employer’s (our customer’s) systems. This will authenticate your identity without the need to use your Bluebeam username or password.

4. Cookies And Online Tracking

What Are Cookies?

A cookie is a small file containing a string of characters that is sent to your device when you use our Services. Cookies may store unique identifiers, user preferences and other information. Bluebeam uses cookies and other technologies such as pixel tags and web beacons to receive and store certain types of information when you interact with our Services. We also use cookies and other technologies to remember you as you use our Services. Our goal is to make your experience with Bluebeam more convenient and personal by recognizing you when you revisit our Services and to provide content and advertising that is relevant to you and your interests. We also use cookies to improve the quality of our Services, including for storing user preferences and tracking user trends (please also review the section below titled “Google Analytics”).

We generally treat information collected by cookies and other technologies as Non-Personal Information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered Personal Information by local law, we also treat these identifiers and associated location, internet activity or usage information as Personal Information in accordance with this Policy.

Types Of Cookies Used On Our Services

Our Service uses “first party” Cookies, which are set by our web domain (e.g., bluebeam.com). Our Service also uses some “third party” Cookies, which are primarily set by other web domains associated with our vendors or partners. This means that, when you visit our website, for example, your browser may automatically connect to our vendor or partner’s web server, as well as ours, and provide them with access to your online identifiers and internet activity, including information about how you use our site.

Click here to learn more about the types of cookies used on our Services.

Your Cookie Choices

You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features and some or all of our Services may not function properly without cookies. You may also change your cookie-related consent with respect to our Services here.

Google Analytics

We use Google Analytics and related cookies, and may use other third party analytic tools to collect information about the use of our Services. Google Analytics collects usage information, such as how often users visit a Bluebeam website and what pages they visit when they do so. We only use the information we get from Google Analytics to improve our Services. To the extent that data we receive through Google Analytics includes IP address or other unique device or browser identifiers, we treat it as Personal Information. Although Google Analytics plants a permanent cookie on your device to identify you as a unique user the next time you visit or use our Services, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your usage of our Services is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

Advertising and Remarketing

We advertise online in a variety of ways, including displaying ads to you on third party websites and social media platforms. We use Google AdWords, Google Analytics Remarketing, Google DoubleClick, Google Ads and Conversion Tracking, Google AdSense, Microsoft Advertising (formerly Bing Ads), Demandbase, Facebook Pixel and Customer Audiences (without customer list), Hotjar, LinkedIn Ads and Conversion Tracking (Pixel), Pardot, Visual Website Optimizer and other third parties to advertise on third party websites and services to previous visitors and users of Bluebeam’s Services. Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you based on your IP address or by placing a cookie, tag or similar technology on your device. The cookie is used to say “This person visited this page on Bluebeam’s website, so show them ads relating to that page.” Information collected by Google, Microsoft (Bing), Demandbase and other third parties through their remarketing services is used by them and is subject to their own policies and practices.

For more information on Google’s terms of use and privacy policy, see links above.

For more information on Microsoft Advertising (formerly Bing Ads) terms of use and privacy policy, please visit https://about.ads.microsoft.com/en-us/policies/home and https://about.ads.microsoft.com/en-us/policies/legal-privacy-and-security.

For more information on Demandbase’s terms of use and privacy policy, please visit https://www.demandbase.com/terms-of-use/ and https://www.demandbase.com/privacy/.

For more information on Facebook Pixel and Customer Audiences’ privacy policy, please visit https://www.facebook.com/about/privacy/.

For more information on Hotjar’s terms of use and privacy policy, please visit https://www.hotjar.com/legal/policies/terms-of-service/ and https://www.hotjar.com/legal/policies/privacy/.

For more information on LinkedIn Ads and Conversion Tracking (Pixel), please visit https://www.linkedin.com/legal/sas-terms.

For more information on Pardot’s handling of personal data, please visit https://www.salesforce.com/company/privacy/.

For more information on Visual Website Optimizer’s handling of personal data, please visit https://vwo.com/privacy-policy/.

“Do Not Track” Signals

Your browser may offer a Do Not Track (DNT) setting. If you turn that setting on, your browser sends a signal to websites indicating that you do not want to be tracked over time or across third party sites. We do not currently respond to these signals because there is not yet a common understanding of how to process them or a consensus on what “tracking” means.

5. How We Use Personal Information

Subject to conditions that may apply under local law, we use your Personal Information to:

  • Communicate with you – to respond to your email and other inquiries and requests, to send you newsletters and other information you sign up to receive from us, to show you advertisements, including interest-based or online behavioral advertising, to send you information concerning any purchases you have made with us (e.g. receipts, license information, etc.), and to send you updates or notices related to the Services or related Services items that we think may be of interest to you. Some communications are considered part of the Services (e.g. administrative emails concerning changes to the Services and security, privacy or fraud notices) and you may not opt out of them. Some communications are marketing messages that you can opt out of, please see the section below title “Opt-Out”.
  • Provide, improve, update, and maintain our Services – to deliver the Services, to diagnose technical problems, to improve and enhance features and functionality, and to customize your experience with our Services.
  • Protect our Services – to ensure only you and those you authorize have access to your account
  • Investigate and help prevent security issues and abuse of our Services
  • Fulfill our obligations under a Customer Agreement.
  • As may be required by law, legal process or regulation

We use Your Information in combination with other user information to:

  • Understand and analyze trends, including gathering and analyzing demographic information, identifying user preferences and interests;
  • Administer and provide the Services;
  • Learn about user behavior in order to improve our Services; and
  • Market and promote our Services.

We may provide Your Information to our Service Providers or other third parties that assist us in these activities, such as helping us fulfill your request for a product, service or information or to tailor advertising that we think may be of interest to you (e.g. to allow third parties to tailor our ads to you on third party services). Please see the section below titled “How We Share Personal Information”.

We may use or share Non-Personal Information for any purpose.

6. How We Share Personal Information

This section describes how Bluebeam shares Your Information with our Service Providers and third parties.

Service Providers Generally

We use Service Providers to perform supporting functions for the various Services we offer, such as payment processing, cloud storage providers, analytics providers, product training and online learning opportunities, job postings and applicant tracking, and customer research and surveys. Our Service Partners are NOT permitted to use Personal Information collected from you for any purpose other than performing support functions for Bluebeam. In addition, we require that all Service Providers use reasonable safeguards to protect the limited set of your Personal Information that they may have access to.

You can see a list of our Service Providers (sub-processors) here.

Authorized Resellers and Distributors

At times we may make certain portions of your Personal Information available to our authorized resellers and distributors to help Bluebeam provide our Services to you or vice versa. For clarity, you consent to transfer of Your Information for these purposes to facilitate provision of Services and to ensure Bluebeam can address your needs through itself and its resellers and distributors. For example, if you initiate a license of a Bluebeam Service through an authorized reseller, you authorize Bluebeam and that reseller to exchange information you provide during the license and registration process. We allow authorized resellers and distributors to access the portion of Your Information that is associated with the licenses that they sold.

Analytics and Advertising Partners

We may share your Personal Information with analytics or advertising partners to measure performance of our Services or marketing efforts, offer enhanced features, or deliver interest-based advertising. This sharing may involve the use of browser cookies and similar technologies placed through our Service by our partners, as explained in this privacy policy. For example, when you visit our Site, our partner’s Cookie may cause your browser to automatically send a request to our partner’s server and provide our partner with your IP address, other online identifiers, device information and internet activity.

Customer Agreements

We will share your Personal Information as may be required by an applicable Customer Agreement.

Corporate Affiliates

We may share your Personal Information with our corporate affiliates, our parent corporation and our subsidiaries pursuant to data processing agreements or other appropriate safeguards where required.

Corporate Changes

We may share your Personal Information if we engage in a merger, acquisition, bankruptcy, dissolution, reorganization, sale of assets or stock, financing, public offering of securities, or similar transactions.

Protection of rights and Compliance with Laws

We will release your Personal Information if we believe that such action is necessary to: (1) comply with the law, legal process, litigation requests or requests from governmental authorities (worldwide), (2) enforce our terms and conditions, including any applicable terms of use, user agreements, license agreements or Customer Agreements, and (3) protect the rights, property, or personal safety of Bluebeam, its employees, and other Service users.

7. Control Of Your Personal Information

Access

Bluebeam Account. By signing into your Bluebeam user account, navigating to the Preferences section, and editing Your Information

Bluebeam University Accounts. By signing into your user account, navigating to the My Profile section, and editing Your Information; or by contacting us at [email protected].

Licensing and Purchase Information. You can correct and update licensing information by emailing us at [email protected].

Bluebeam Developer Network. By signing into your BBDN user account, navigating to the Preferences section, and editing Your Information.

Opt-Out

Marketing Emails: If you no longer wish to receive marketing emails from or on behalf of Bluebeam, you can opt-out of receiving such communications at any time by clicking on the “unsubscribe” link at the bottom of each email we send. Also in the email footer, you will find an option to Manage Subscriptions if you’d like to adjust your subscription preferences.

Product and Service Emails: If you no longer wish to receive emails concerning the products and service you have licensed and/or purchased from us, you can opt-out of receiving such information at any time by contacting us at [email protected]. If one of our Service users invites you to collaborate with them as part of their use of the Services, we cannot prevent you from receiving those user initiated emails. Further, certain transactional emails concerning your purchase, license or use of our Services cannot be unsubscribed.

Regular Mail/Telephone/In-Person: If you no longer wish to be contacted by Bluebeam via regular mail, telephone or in-person sales calls, you can opt-out by emailing us at [email protected].

Partners: To opt-out of receiving communications from our partners, you must contact the partner directly.

Cookies: You can opt-out or change your cookie preferences online here.

When you opt-out or close your user account, we may retain a copy of Your Information for archival purposes and to avoid identity theft or fraud.

8. Third Party Direct Marketing

We do not share Personal Information with third parties for their direct marketing purposes.

9. Links to Third Party Websites, Products and Services

Our Services may include links to third party websites, product or services or use or offer products or services from third parties. Information collected by third parties is governed by their privacy policies and practices. We recommend you read and become familiar with the privacy policies of all parties with which you interact.

10. Children’s Privacy

Our Services are not directed to children (individuals under the age of 18). We do not knowingly collect, maintain, or process children’s Personal Information unless the child’s parent or guardian consents and provides the information. If we determine that we have received a child’s Personal Information from a source other than the child’s consenting parent/guardian, we will immediately delete the information.

11. Chat Rooms and Forums

We may from time to time provide chat sessions and rooms, forums, beta testing feedback services, message boards and/or bulletin boards (a “forum”) for users to exchange information. Please remember that any information disclosed in these areas may be viewed by other users of the forums or the general public depending on how access to the forums are established. If you post in a forum, please use care not to disclose any confidential or personal information. Bluebeam is not responsible or liable for the uses that others may make of any information you post in a forum.

12. Security

We use industry standard physical, technical and administrative security measures and safeguards to protect the confidentiality and integrity of Your Information. When Your Information is stored by Bluebeam, we use computer systems with limited access housed in facilities using physical security measures. Cloud data is stored in encrypted form including when we utilize third-party storage. All of our cloud services leverage Transfer Layer Security (TLS) to encrypt and protect information during transit.

It is your responsibility to protect the security of your login information. Please note that e-mails and other communications you send to us are not encrypted. We strongly advise you not to communicate any confidential information through these means.

13. California Residents

This statement makes additional disclosures to California residents (i.e., “consumers”), and describes rights they have, under the California Consumer Privacy Act of 2018, as amended (the “CCPA”). You can learn more about the CCPA here: https://oag.ca.gov/privacy/ccpa

Collection Of Personal Information

The CCPA requires a description of Personal Information collected using certain categories. The categories of Personal Information we have collected about consumers in the past 12 months are listed below. For each category, we have collected one or more of the examples listed:

Category Examples
Identifiers real name, signature, alias, address, telephone number, email address, Internet Protocol address, device identifier, browser cookies, web beacon, pixel tag, mobile ad identifier, other unique personal identifier, online identifier, account name, Social Security number, driver’s license or state ID number, passport number, insurance policy number, physical characteristics or description, or other similar identifiers.
Financial Information bank account number, credit card number, debit card number, or any other financial information.
Protected Classification Information age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
Commercial Information records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Internet Activity. browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.
Geolocation Data Physical location or movements
Sensory Data Audio, electronic, visual, thermal, olfactory, or similar information.
Professional or Employment-Related Information Current or past job history or performance evaluations.
Inferences Drawn From Other Personal Information Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

Sale Or Disclosure Of Personal Information

 

The CCPA defines a “sale” of Personal Information very broadly. We do not sell consumers’ Personal Information, but we do share it with some of our digital partners for cross-site behavioral advertising purposes, and that sharing may be considered a “sale” under the CCPA’s broad definition. You can opt-out of this sharing at any time by selecting the “Do Not Sell My Personal Information” option available here. Withing the past 12 months, we “sold” the following categories of Personal Information (to the categories of recipients listed):

  • Identifiers (to Analytics and Advertising Partners)
  • Internet Activity (to Analytics and Advertising Partners)

Within the past 12 months, Bluebeam has disclosed the following categories of Personal Information for a business purpose (to the categories of recipients listed):

  • Identifiers (to Service Providers)
  • Financial Information (to Service Providers)
  • Commercial Information (to Service Providers)
  • Internet Activity (to Service Providers)

Your Rights As a Californian

 

California residents have the right to make the following requests to covered businesses. The requests may be made by a consumer, by a consumer on behalf of the consumer’s minor child, or by a person authorized by the consumer to act on the consumer’s behalf.

Right To Request Information About Collection, Disclosure or Sale of Personal Information

You have the right to request that a business disclose to you: (i) the categories and specific pieces of Personal Information the business has collected about you within the past 12 months, (ii) the categories of sources from which the Personal Information is collected, (iii) the business or commercial purposes for collecting or selling Personal Information, and (iv) the categories of third parties with whom the business shares Personal Information.

If a business sells Personal Information, or discloses it for a business purpose, you also have the right to request that the business disclose the following with respect to the 12-month period preceding your request: (i) the categories of Personal Information that the business sold about you and the categories of third parties to whom the Personal Information was sold, and (ii) the categories of Personal Information that the business disclosed about you for a business purpose.

This type of request may be referred to as a “Request to Know.” Before we can honor a Request to Know, we need to verify that the person making it is the consumer whose Personal Information we have. Our method for verifying any particular request weighs information we receive as part of the request, the sensitivity of the consumer information at issue, and the risk of harm to the consumer from unauthorized disclosure.

 

Right to Request Deletion of Personal Information

You have the right to request that a business delete any Personal Information that the business has collected from you. This type of request may be referred to as a “Request to Delete.”

Before we can honor a Request to Delete, we need to verify that the person making the request is the consumer whose Personal Information we have. Our method for verifying any particular request weighs information we receive as part of the request, the sensitivity of the consumer information at issue, and the risk of harm to the consumer from unauthorized deletion.

We are not required to delete Personal Information if we still need it in order to complete the transaction for which the information was collected, provide a good or service requested by you (or that we reasonably anticipate based on our relationship with you), perform a contract with you, comply with a legal obligation, enable internal uses that are consistent with the context in which you provided the information, or accomplish any other objective recognized as an exception to the right to deletion under applicable law.

 

Right to Opt-Out of the Sale of Personal Information

You have the right to direct a business that sells Personal Information about you to third parties not to sell your Personal Information. This type of request may be referred to as a “Request to Opt-Out.”

 

Right to Non-Discrimination

You have the right not to receive discriminatory treatment by a business for the exercise of your privacy rights under the CCPA.

 

How to Submit a Request To “Know” or “Delete”

 

You can submit a Request to Know or Delete to [email protected], or by phone at 1-866-496-2140. Requests must state “CCPA Request” and include:

  • your first and last name;
  • an email address at which you can be reached for purposes of the request;
  • the California county in which you reside;
  • for a Request to Know, the disclosure(s) you are requesting;
  • for a Request to Delete, a clear statement that you want us to delete your Personal Information; and
  • the reason(s) you believe we have collected, disclosed or sold your Personal Information, specifically, within the past 12 months (for example, you purchased a product or received a communication from us)

If you are submitting a request on behalf of another consumer as their authorized representative, you must include the foregoing information about the consumer and attach a copy of a power of attorney appointing you as a duly authorized representative under California Probate Code sections 4000 to 4465 or written permission from the consumer to make the request.

After confirming receipt of your request, we’ll contact you if we need more information in order to verify it. If we can’t verify a request, we may deny it.

How to Submit a Request To “Opt-Out”

You may request that we stop sharing your Personal Information for purposes of cross-site behavioral advertising by clicking “Change your consent” then selecting the “Do Not Sell My Personal Information” option here.

14. Users in the EEA, United Kingdom or Switzerland

Data Controller and Data Protection Officer

Personal Information that we collect regarding individuals who reside in a member state of the European Economic Area (“EEA”), the United Kingdom or Switzerland is controlled by Bluebeam, Inc., a Delaware corporation, which is headquartered in Pasadena, California, U.S.A.

Bluebeam’s Data Protection Officer is:

intersoft consulting services AG
Marsstraße 37
D-80335 Munich, Germany

Reachable by e-mail via:
[email protected]

Lawful bases for processing

We may process your Personal Information for the purposes described above if at least one of the following grounds for processing applies:

  • Processing is necessary for us to perform a contract with you or to take steps at your request prior to entering into a contract;
  • Processing is necessary to comply with our legal obligations;
  • Processing fulfills our legitimate interests in a manner that does not outweigh your rights and freedoms. Our legitimate interests include: protecting our Services against malicious intrusions and unauthorized use; maintaining and improving our Services; understanding how our Services are used; personalizing our Services; promoting our Services effectively; and complying with legal obligations and protecting our legal rights.
  • Processing is necessary to protect the vital interests of you or another individual
  • You have consented to the processing

International transfers

Bluebeam has its headquarters in the United States. The United States has not sought nor received a finding of “adequacy” from the European Commission under Article 45 of the GDPR. To the extent we make transfers of Personal Information to third parties in the United States or other countries that have not received an adequacy finding, we rely on a variety of legal mechanisms including the European Commission-approved Standard Contractual Clauses. To access Our standard data processing addendum which includes the Standard Contractual Clauses, click here.

Automated decision making

We do not make any decisions involving the use of algorithms or profiling that significantly affects you.

Your rights under GDPR

 

European users

If the respective legal requirements are met, you are entitled to the following rights based on the General Data Protection Regulation with regard to the processing of Your Information.

You can assert the individual rights directly to Bluebeam. For this purpose, a simple and informal contact (for example, by e-mail or mail) is sufficient. See the Contact Us section below.

  • Right to access, Art. 15 GDPR.
    • You have the right to request confirmation from us as to whether personal data relating to you is being processed. If this is the case, you also have the right to receive information about the data processing and a copy of the processed data.
  • Right to rectification, Art. 16 GDPR.
    • You have the right to request the correction of incorrect data or the completion of incomplete data.
  • Right to erasure, Art. 17 GDPR.
    • Under the conditions of Art. 17 GDPR, you may request the deletion of Your Information. Your right to erasure depends, among other things, on whether the erasure is not subject to any legal or contractual retention periods or other legal rights or obligations for us to continue storing the data.
  • Right to restriction of processing, Art. 18 GDPR.
    • You have the right to request the restriction of data processing.
  • Right to object, Art. 21 GDPR.
    • You have the right to object to the processing of Your Information at any time. This is the case if we base the processing of Your Information on our legitimate interests pursuant to Art. 6 (1) lit. f GDPR as well as in the case of direct marketing to customers. The objection is informal and possible towards the responsible person and/or the data protection officer(s).
  • Right of withdrawal, Art. 7 (3) GDPR.
    • You have the right to revoke consent to the processing of Your at any time. The processing of Your Information until the time of revocation of your consent remains unaffected. The revocation of consent is informal and possible vis-à-vis the data controller and/or the data protection officer(s).
  • Right to data portability, Art. 20 GDPR.
    • You have the right to receive Your Information in a structured, common and machine-readable format and to request the transfer of this data to another controller.
  • Right to lodge a complaint, Art. 77 GDPR.
    • You have the right to lodge a complaint with a European Union supervisory authority if you believe that data processing by us violates your rights and/or infringes the GDPR.
    • The supervisory authority responsible for Bluebeam GmbH is the Bavarian State Office for Data Protection Supervision (BayLDA).

Promenade 18

91522 Ansbach

https://www.lda.bayern.de/de/kontakt.html

 

However, you may also contact any other data protection supervisory authority.

15. Changes To This Policy

We may modify or update this Privacy Policy from time to time. When we change this Privacy Policy in a material way, a notice will be posted on our website (www.bluebeam.com) along with the updated Privacy Policy. If you use our Services after an update has been made to this Privacy Policy, you consent to the changed Policy.

16. Contact Us

If you have any questions concerning this policy please send an email to us at [email protected]

 

Last updated: July 5, 2022

  1. Who’s This Policy For And What Does It Cover?
  2. What is “Personal Information”?
  3. Personal Information We Collect
  4. Cookies And Online Tracking
  5. How We Use Personal Information
  6. How We Share Personal Information
  7. Control Of Your Personal Information
  8. Third Party Direct Marketing
  9. Links to Third Party Websites, Products and Services
  10. Children’s Privacy
  11. Chat Rooms and Forums
  12. Security
  13. California Residents
  14. Users in the EEA, United Kingdom or Switzerland
  15. Changes To This Policy
  16. Contact Us

1. Who Is This Policy For And What Does It Cover?

Bluebeam, Inc. and its subsidiaries (“Bluebeam,” “we” or “us”) take privacy seriously. This Privacy Policy (“Policy”) is for users of our online products and services (collectively our “Services”), including our websites (e.g., www.bluebeam.com); mobile, desktop and cloud applications (e.g. Revu®, Revu® for iPad, Bluebeam Cloud™); online collaboration services (e.g. Studio™, Drawings™, Studio Prime™) and tools; and technical support and training services (e.g. Bluebeam University). It describes how we collect, use and share your Personal Information. This Policy also explains related rights and choices you may have.

By using our Services, you consent to the collection, use and sharing of your Personal Information as described in this Privacy Policy so please read it carefully and let us know if you have any questions. If you do not agree with the terms of this Privacy Policy, do not access or use our Services.

You may see other privacy notices from us when your Personal Information is collected for certain purposes or in connection with a particular Service. Those notices supplement this Policy.

This Policy also contains important statements specific to residents of certain areas, including California and the European Economic Area, United Kingdom and Switzerland, based on laws in those areas. Those statements supplement the rest of this Policy, but to the extent they differ from other parts of the Policy, the statements govern in their applicable areas.

This Privacy Policy does not cover our processing of Personal Information in our role as a “service provider” or “data processor” to our customers who are businesses or other organizations. That processing is covered by our agreements with those customers and subject to our customers’ privacy policies.

This Privacy Policy does not apply to third party applications or software that integrate with the Services or any other third party products, services or businesses.

2. What is “Personal Information”?

Generally speaking, your “Personal Information” includes your unique identifiers (for example, your full name, phone number, or email address); and information about your characteristics, conditions or behavior that is associated with one of your identifiers or could otherwise reasonably be linked to you.

Non-Personal Information”, on the other hand, is information that has been anonymized, aggregated or de-identified such that it cannot reasonably be linked to an individual. Your Personal and Non-Personal Information are referred to collectively in this Policy as “Your Information”.

3. Personal Information We Collect

We collect your Personal Information in various ways when you use our Services. You are not required to provide Bluebeam with your Personal Information; however, if you chose not to in some cases we will not be able to provide you with our Services or respond to your inquiries.

We collect and use your Personal Information in three basic ways:

Personal Information You Give Us

We collect, store and use your Personal Information when you provide it to us voluntarily. For example:

Website. As a visitor, you may be asked to provide:

  • First Name, Last Name, Business Email, Telephone Number, Company Name, Job Level, Functional Role, and Business Address.

Events. If you register to attend a Bluebeam Event, we may require:

  • First Name, Last Name, Business Email, Telephone Number, Company Name, Emergency Contact, and Billing Information.

Newsletter. You can subscribe to various newsletters on our websites, which we use to inform you about our company’s activities, current information about our Services, special offers, promotions and events. To receive a newsletter Bluebeam may ask you to provide:

  • First Name, Last Name, Email Address, Mailing Address, and Company Name.

Customer/User Account Creation. Bluebeam will collect business contact information for account management and user account management such as First Name, Last Name, Email, and Company Name as an Example.

Communication Facilitation. You may choose to communicate with Bluebeam through a variety of channels including email, contact forms, chat rooms, forums, and telephone. To process your requests, you may be asked to provide:

  • Your name, Email Address, reason for contact, and telephone number.

Personal Information We Collect From Your Use of Our Services

  • Online Identifiers, Location, Internet Activity and Usage Information. When you use our Services, we gather some information automatically and store it in log files. For example, we collect, store and use your Internet Protocol (IP) addresses, cookie ID, location, referring websites and/or applications, the number of times you visit an individual website page, date/time stamps, Internet service provider (ISP), information about your device (such as device name, what devices you use, your operating system, memory available, etc.) and your browser type, and clickstream data. Some of this collection may involve the use of Cookies and other technologies.
  • Account and Account Usage Information. When you access password-protected areas for account holders, we collect, store and use your username, computer name, IP address, transaction information, pages and content accessed by you, and preferences.

Personal Information We Receive From Third Parties.

  • You may be asked to provide Your Information to one of our authorized partners (e.g. authorized resellers, event collaborators, and educational service providers). Bluebeam and its partners may share Your Information but only to the extent necessary to carry out the purpose for which you provided Your Information to us or our partner, e.g. to provide you with access to our Services that are supported by Bluebeam’s partner.
  • A person or company may procure our Services for you, as their employee, to use at work. Your employer may give us Your Information in order for you to make use of the Services in connection with a separate agreement we have with your employer (a “Customer Agreement”). You may also be required to establish a user account with us to access the Services. User accounts require that you provide us with an email address. Other Services may require that we receive your name, title, email address, computer name, and IP address.
  • We may receive information about organizations, industries, companies, website visitors, marketing campaigns and other matters related to our business from our parent corporation, affiliates and subsidiaries, our partners, or others that we use to make our own information better or more useful. This data may be combined with other information we collect. If the data, combined or in isolation, constitutes Personal Information we will treat it as such in accordance with this Policy.
  • When available as a service supported by Bluebeam, you will be able to log into certain Services via single sign-on using the same credentials you use to access your employer’s (our customer’s) systems. This will authenticate your identity without the need to use your Bluebeam username or password.

4. Cookies And Online Tracking

What Are Cookies?

A cookie is a small file containing a string of characters that is sent to your device when you use our Services. Cookies may store unique identifiers, user preferences and other information. Bluebeam uses cookies and other technologies such as pixel tags and web beacons to receive and store certain types of information when you interact with our Services. We also use cookies and other technologies to remember you as you use our Services. Our goal is to make your experience with Bluebeam more convenient and personal by recognizing you when you revisit our Services and to provide content and advertising that is relevant to you and your interests. We also use cookies to improve the quality of our Services, including for storing user preferences and tracking user trends (please also review the section below titled “Google Analytics”).

We generally treat information collected by cookies and other technologies as Non-Personal Information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered Personal Information by local law, we also treat these identifiers and associated location, internet activity or usage information as Personal Information in accordance with this Policy.

Types Of Cookies Used On Our Services

Our Service uses “first party” Cookies, which are set by our web domain (e.g., bluebeam.com). Our Service also uses some “third party” Cookies, which are primarily set by other web domains associated with our vendors or partners. This means that, when you visit our website, for example, your browser may automatically connect to our vendor or partner’s web server, as well as ours, and provide them with access to your online identifiers and internet activity, including information about how you use our site.

Click here to learn more about the types of cookies used on our Services.

Your Cookie Choices

You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features and some or all of our Services may not function properly without cookies. You may also change your cookie-related consent with respect to our Services here.

Google Analytics

We use Google Analytics and related cookies, and may use other third party analytic tools to collect information about the use of our Services. Google Analytics collects usage information, such as how often users visit a Bluebeam website and what pages they visit when they do so. We only use the information we get from Google Analytics to improve our Services. To the extent that data we receive through Google Analytics includes IP address or other unique device or browser identifiers, we treat it as Personal Information. Although Google Analytics plants a permanent cookie on your device to identify you as a unique user the next time you visit or use our Services, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your usage of our Services is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

Advertising and Remarketing

We advertise online in a variety of ways, including displaying ads to you on third party websites and social media platforms. We use Google AdWords, Google Analytics Remarketing, Google DoubleClick, Google Ads and Conversion Tracking, Google AdSense, Microsoft Advertising (formerly Bing Ads), Demandbase, Facebook Pixel and Customer Audiences (without customer list), Hotjar, LinkedIn Ads and Conversion Tracking (Pixel), Pardot, Visual Website Optimizer and other third parties to advertise on third party websites and services to previous visitors and users of Bluebeam’s Services. Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you based on your IP address or by placing a cookie, tag or similar technology on your device. The cookie is used to say “This person visited this page on Bluebeam’s website, so show them ads relating to that page.” Information collected by Google, Microsoft (Bing), Demandbase and other third parties through their remarketing services is used by them and is subject to their own policies and practices.

For more information on Google’s terms of use and privacy policy, see links above.

For more information on Microsoft Advertising (formerly Bing Ads) terms of use and privacy policy, please visit https://about.ads.microsoft.com/en-us/policies/home and https://about.ads.microsoft.com/en-us/policies/legal-privacy-and-security.

For more information on Demandbase’s terms of use and privacy policy, please visit https://www.demandbase.com/terms-of-use/ and https://www.demandbase.com/privacy/.

For more information on Facebook Pixel and Customer Audiences’ privacy policy, please visit https://www.facebook.com/about/privacy/.

For more information on Hotjar’s terms of use and privacy policy, please visit https://www.hotjar.com/legal/policies/terms-of-service/ and https://www.hotjar.com/legal/policies/privacy/.

For more information on LinkedIn Ads and Conversion Tracking (Pixel), please visit https://www.linkedin.com/legal/sas-terms.

For more information on Pardot’s handling of personal data, please visit https://www.salesforce.com/company/privacy/.

For more information on Visual Website Optimizer’s handling of personal data, please visit https://vwo.com/privacy-policy/.

“Do Not Track” Signals

Your browser may offer a Do Not Track (DNT) setting. If you turn that setting on, your browser sends a signal to websites indicating that you do not want to be tracked over time or across third party sites. We do not currently respond to these signals because there is not yet a common understanding of how to process them or a consensus on what “tracking” means.

5. How We Use Personal Information

Subject to conditions that may apply under local law, we use your Personal Information to:

  • Communicate with you – to respond to your email and other inquiries and requests, to send you newsletters and other information you sign up to receive from us, to show you advertisements, including interest-based or online behavioral advertising, to send you information concerning any purchases you have made with us (e.g. receipts, license information, etc.), and to send you updates or notices related to the Services or related Services items that we think may be of interest to you. Some communications are considered part of the Services (e.g. administrative emails concerning changes to the Services and security, privacy or fraud notices) and you may not opt out of them. Some communications are marketing messages that you can opt out of, please see the section below title “Opt-Out”.
  • Provide, improve, update, and maintain our Services – to deliver the Services, to diagnose technical problems, to improve and enhance features and functionality, and to customize your experience with our Services.
  • Protect our Services – to ensure only you and those you authorize have access to your account
  • Investigate and help prevent security issues and abuse of our Services
  • Fulfill our obligations under a Customer Agreement.
  • As may be required by law, legal process or regulation

We use Your Information in combination with other user information to:

  • Understand and analyze trends, including gathering and analyzing demographic information, identifying user preferences and interests;
  • Administer and provide the Services;
  • Learn about user behavior in order to improve our Services; and
  • Market and promote our Services.

We may provide Your Information to our Service Providers or other third parties that assist us in these activities, such as helping us fulfill your request for a product, service or information or to tailor advertising that we think may be of interest to you (e.g. to allow third parties to tailor our ads to you on third party services). Please see the section below titled “How We Share Personal Information”.

We may use or share Non-Personal Information for any purpose.

6. How We Share Personal Information

This section describes how Bluebeam shares Your Information with our Service Providers and third parties.

Service Providers Generally

We use Service Providers to perform supporting functions for the various Services we offer, such as payment processing, cloud storage providers, analytics providers, product training and online learning opportunities, job postings and applicant tracking, and customer research and surveys. Our Service Partners are NOT permitted to use Personal Information collected from you for any purpose other than performing support functions for Bluebeam. In addition, we require that all Service Providers use reasonable safeguards to protect the limited set of your Personal Information that they may have access to.

You can see a list of our Service Providers (sub-processors) here.

Authorized Resellers and Distributors

At times we may make certain portions of your Personal Information available to our authorized resellers and distributors to help Bluebeam provide our Services to you or vice versa. For clarity, you consent to transfer of Your Information for these purposes to facilitate provision of Services and to ensure Bluebeam can address your needs through itself and its resellers and distributors. For example, if you initiate a license of a Bluebeam Service through an authorized reseller, you authorize Bluebeam and that reseller to exchange information you provide during the license and registration process. We allow authorized resellers and distributors to access the portion of Your Information that is associated with the licenses that they sold.

Analytics and Advertising Partners

We may share your Personal Information with analytics or advertising partners to measure performance of our Services or marketing efforts, offer enhanced features, or deliver interest-based advertising. This sharing may involve the use of browser cookies and similar technologies placed through our Service by our partners, as explained in this privacy policy. For example, when you visit our Site, our partner’s Cookie may cause your browser to automatically send a request to our partner’s server and provide our partner with your IP address, other online identifiers, device information and internet activity.

Customer Agreements

We will share your Personal Information as may be required by an applicable Customer Agreement.

Corporate Affiliates

We may share your Personal Information with our corporate affiliates, our parent corporation and our subsidiaries pursuant to data processing agreements or other appropriate safeguards where required.

Corporate Changes

We may share your Personal Information if we engage in a merger, acquisition, bankruptcy, dissolution, reorganization, sale of assets or stock, financing, public offering of securities, or similar transactions.

Protection of rights and Compliance with Laws

We will release your Personal Information if we believe that such action is necessary to: (1) comply with the law, legal process, litigation requests or requests from governmental authorities (worldwide), (2) enforce our terms and conditions, including any applicable terms of use, user agreements, license agreements or Customer Agreements, and (3) protect the rights, property, or personal safety of Bluebeam, its employees, and other Service users.

7. Control Of Your Personal Information

Access

Bluebeam Account. By signing into your Bluebeam user account, navigating to the Preferences section, and editing Your Information

Bluebeam University Accounts. By signing into your user account, navigating to the My Profile section, and editing Your Information; or by contacting us at [email protected].

Licensing and Purchase Information. You can correct and update licensing information by emailing us at [email protected].

Bluebeam Developer Network. By signing into your BBDN user account, navigating to the Preferences section, and editing Your Information.

Opt-Out

Marketing Emails: If you no longer wish to receive marketing emails from or on behalf of Bluebeam, you can opt-out of receiving such communications at any time by clicking on the “unsubscribe” link at the bottom of each email we send. Also in the email footer, you will find an option to Manage Subscriptions if you’d like to adjust your subscription preferences.

Product and Service Emails: If you no longer wish to receive emails concerning the products and service you have licensed and/or purchased from us, you can opt-out of receiving such information at any time by contacting us at [email protected]. If one of our Service users invites you to collaborate with them as part of their use of the Services, we cannot prevent you from receiving those user initiated emails. Further, certain transactional emails concerning your purchase, license or use of our Services cannot be unsubscribed.

Regular Mail/Telephone/In-Person: If you no longer wish to be contacted by Bluebeam via regular mail, telephone or in-person sales calls, you can opt-out by emailing us at [email protected].

Partners: To opt-out of receiving communications from our partners, you must contact the partner directly.

Cookies: You can opt-out or change your cookie preferences online here.

When you opt-out or close your user account, we may retain a copy of Your Information for archival purposes and to avoid identity theft or fraud.

8. Third Party Direct Marketing

We do not share Personal Information with third parties for their direct marketing purposes.

9. Links to Third Party Websites, Products and Services

Our Services may include links to third party websites, product or services or use or offer products or services from third parties. Information collected by third parties is governed by their privacy policies and practices. We recommend you read and become familiar with the privacy policies of all parties with which you interact.

10. Children’s Privacy

Our Services are not directed to children (individuals under the age of 18). We do not knowingly collect, maintain, or process children’s Personal Information unless the child’s parent or guardian consents and provides the information. If we determine that we have received a child’s Personal Information from a source other than the child’s consenting parent/guardian, we will immediately delete the information.

11. Chat Rooms and Forums

We may from time to time provide chat sessions and rooms, forums, beta testing feedback services, message boards and/or bulletin boards (a “forum”) for users to exchange information. Please remember that any information disclosed in these areas may be viewed by other users of the forums or the general public depending on how access to the forums are established. If you post in a forum, please use care not to disclose any confidential or personal information. Bluebeam is not responsible or liable for the uses that others may make of any information you post in a forum.

12. Security

We use industry standard physical, technical and administrative security measures and safeguards to protect the confidentiality and integrity of Your Information. When Your Information is stored by Bluebeam, we use computer systems with limited access housed in facilities using physical security measures. Cloud data is stored in encrypted form including when we utilize third-party storage. All of our cloud services leverage Transfer Layer Security (TLS) to encrypt and protect information during transit.

It is your responsibility to protect the security of your login information. Please note that e-mails and other communications you send to us are not encrypted. We strongly advise you not to communicate any confidential information through these means.

13. California Residents

This statement makes additional disclosures to California residents (i.e., “consumers”), and describes rights they have, under the California Consumer Privacy Act of 2018, as amended.(the “CCPA”). You can learn more about the CCPA here: https://oag.ca.gov/privacy/ccpa

Collection Of Personal Information

The CCPA requires a description of Personal Information collected using certain categories. The categories of Personal Information we have collected about consumers in the past 12 months are listed below. For each category, we have collected one or more of the examples listed:

Category Examples
Identifiers real name, signature, alias, address, telephone number, email address, Internet Protocol address, device identifier, browser cookies, web beacon, pixel tag, mobile ad identifier, other unique personal identifier, online identifier, account name, Social Security number, driver’s license or state ID number, passport number, insurance policy number, physical characteristics or description, or other similar identifiers.
Financial Information bank account number, credit card number, debit card number, or any other financial information.
Protected Classification Information age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
Commercial Information records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Internet Activity. browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.
Geolocation Data Physical location or movements
Sensory Data Audio, electronic, visual, thermal, olfactory, or similar information.
Professional or Employment-Related Information Current or past job history or performance evaluations.
Inferences Drawn From Other Personal Information Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

Sale Or Disclosure Of Personal Information

The CCPA defines a “sale” of Personal Information very broadly. We do not sell consumers’ Personal Information, but we do share it with some of our digital partners for cross-site behavioral advertising purposes, and that sharing may be considered a “sale” under the CCPA’s broad definition. You can opt-out of this sharing at any time by selecting the “Do Not Sell My Personal Information” option available here. Withing the past 12 months, we “sold” the following categories of Personal Information (to the categories of recipients listed):

  • Identifiers (to Analytics and Advertising Partners)
  • Internet Activity (to Analytics and Advertising Partners)

Within the past 12 months, Bluebeam has disclosed the following categories of Personal Information for a business purpose (to the categories of recipients listed):

  • Identifiers (to Service Providers)
  • Financial Information (to Service Providers)
  • Commercial Information (to Service Providers)
  • Internet Activity (to Service Providers)

Your Rights As a Californian

California residents have the right to make the following requests to covered businesses. The requests may be made by a consumer, by a consumer on behalf of the consumer’s minor child, or by a person authorized by the consumer to act on the consumer’s behalf.

Right To Request Information About Collection, Disclosure or Sale of Personal Information

You have the right to request that a business disclose to you: (i) the categories and specific pieces of Personal Information the business has collected about you within the past 12 months, (ii) the categories of sources from which the Personal Information is collected, (iii) the business or commercial purposes for collecting or selling Personal Information, and (iv) the categories of third parties with whom the business shares Personal Information.

If a business sells Personal Information, or discloses it for a business purpose, you also have the right to request that the business disclose the following with respect to the 12-month period preceding your request: (i) the categories of Personal Information that the business sold about you and the categories of third parties to whom the Personal Information was sold, and (ii) the categories of Personal Information that the business disclosed about you for a business purpose.

This type of request may be referred to as a “Request to Know.” Before we can honor a Request to Know, we need to verify that the person making it is the consumer whose Personal Information we have. Our method for verifying any particular request weighs information we receive as part of the request, the sensitivity of the consumer information at issue, and the risk of harm to the consumer from unauthorized disclosure.

Right to Request Deletion of Personal Information

You have the right to request that a business delete any Personal Information that the business has collected from you. This type of request may be referred to as a “Request to Delete.”

Before we can honor a Request to Delete, we need to verify that the person making the request is the consumer whose Personal Information we have. Our method for verifying any particular request weighs information we receive as part of the request, the sensitivity of the consumer information at issue, and the risk of harm to the consumer from unauthorized deletion.

We are not required to delete Personal Information if we still need it in order to complete the transaction for which the information was collected, provide a good or service requested by you (or that we reasonably anticipate based on our relationship with you), perform a contract with you, comply with a legal obligation, enable internal uses that are consistent with the context in which you provided the information, or accomplish any other objective recognized as an exception to the right to deletion under applicable law.

Right to Opt-Out of the Sale of Personal Information

You have the right to direct a business that sells Personal Information about you to third parties not to sell your Personal Information. This type of request may be referred to as a “Request to Opt-Out.”

Right to Non-Discrimination

You have the right not to receive discriminatory treatment by a business for the exercise of your privacy rights under the CCPA.

How to Submit a Request To “Know” or “Delete”

You can submit a Request to Know or Delete to [email protected], or by phone at 1-866-496-2140. Requests must state “CCPA Request” and include:

  • your first and last name;
  • an email address at which you can be reached for purposes of the request;
  • the California county in which you reside;
  • for a Request to Know, the disclosure(s) you are requesting;
  • for a Request to Delete, a clear statement that you want us to delete your Personal Information; and
  • the reason(s) you believe we have collected, disclosed or sold your Personal Information, specifically, within the past 12 months (for example, you purchased a product or received a communication from us)

If you are submitting a request on behalf of another consumer as their authorized representative, you must include the foregoing information about the consumer and attach a copy of a power of attorney appointing you as a duly authorized representative under California Probate Code sections 4000 to 4465 or written permission from the consumer to make the request.

After confirming receipt of your request, we’ll contact you if we need more information in order to verify it. If we can’t verify a request, we may deny it.

How to Submit a Request To “Opt-Out”

You may request that we stop sharing your Personal Information for purposes of cross-site behavioral advertising by clicking “Change your consent” then selecting the “Do Not Sell My Personal Information” option here.

14. Users in the EEA, United Kingdom or Switzerland

Data Controller and Data Protection Officer

Personal Information that we collect regarding individuals who reside in a member state of the European Economic Area (“EEA”), the United Kingdom or Switzerland is controlled by Bluebeam, Inc., a Delaware corporation, which is headquartered in Pasadena, California, U.S.A.

Lawful bases for processing

We may process your Personal Information for the purposes described above if at least one of the following grounds for processing applies:

  • Processing is necessary for us to perform a contract with you or to take steps at your request prior to entering into a contract;
  • Processing is necessary to comply with our legal obligations;
  • Processing fulfills our legitimate interests in a manner that does not outweigh your rights and freedoms. Our legitimate interests include: protecting our Services against malicious intrusions and unauthorized use; maintaining and improving our Services; understanding how our Services are used; personalizing our Services; promoting our Services effectively; and complying with legal obligations and protecting our legal rights.
  • Processing is necessary to protect the vital interests of you or another individual
  • You have consented to the processing

International transfers

Bluebeam has its headquarters in the United States. The United States has not sought nor received a finding of “adequacy” from the European Commission under Article 45 of the GDPR. To the extent we make transfers of Personal Information to third parties in the United States or other countries that have not received an adequacy finding, we rely on a variety of legal mechanisms including the European Commission-approved Standard Contractual Clauses. For a copy of our standard data processing addendum and/or the Standard Contractual Clauses, please email us at [email protected].

Automated decision making

We do not make any decisions involving the use of algorithms or profiling that significantly affects you.

Your rights under GDPR

European users

If the respective legal requirements are met, you are entitled to the following rights based on the General Data Protection Regulation with regard to the processing of Your Information.

You can assert the individual rights directly to Bluebeam. For this purpose, a simple and informal contact (for example, by e-mail or mail) is sufficient. See the Contact Us section below.

  • Right to access, Art. 15 GDPR.
    • You have the right to request confirmation from us as to whether personal data relating to you is being processed. If this is the case, you also have the right to receive information about the data processing and a copy of the processed data.
  • Right to rectification, Art. 16 GDPR.
    • You have the right to request the correction of incorrect data or the completion of incomplete data.
  • Right to erasure, Art. 17 GDPR.
    • Under the conditions of Art. 17 GDPR, you may request the deletion of Your Information. Your right to erasure depends, among other things, on whether the erasure is not subject to any legal or contractual retention periods or other legal rights or obligations for us to continue storing the data.
  • Right to restriction of processing, Art. 18 GDPR.
    • You have the right to request the restriction of data processing.
  • Right to object, Art. 21 GDPR.
    • You have the right to object to the processing of Your Information at any time. This is the case if we base the processing of Your Information on our legitimate interests pursuant to Art. 6 (1) lit. f GDPR as well as in the case of direct marketing to customers. The objection is informal and possible towards the responsible person and/or the data protection officer(s).
  • Right of withdrawal, Art. 7 (3) GDPR.
    • You have the right to revoke consent to the processing of Your at any time. The processing of Your Information until the time of revocation of your consent remains unaffected. The revocation of consent is informal and possible vis-à-vis the data controller and/or the data protection officer(s).
  • Right to data portability, Art. 20 GDPR.
    • You have the right to receive Your Information in a structured, common and machine-readable format and to request the transfer of this data to another controller.
  • Right to lodge a complaint, Art. 77 GDPR.
    • You have the right to lodge a complaint with a European Union supervisory authority if you believe that data processing by us violates your rights and/or infringes the GDPR.
    • The supervisory authority responsible for Bluebeam GmbH is the Bavarian State Office for Data Protection Supervision (BayLDA).

Promenade 18

91522 Ansbach

https://www.lda.bayern.de/de/kontakt.html

However, you may also contact any other data protection supervisory authority.

15. Changes To This Policy

We may modify or update this Privacy Policy from time to time. When we change this Privacy Policy in a material way, a notice will be posted on our website (www.bluebeam.com) along with the updated Privacy Policy. If you use our Services after an update has been made to this Privacy Policy, you consent to the changed Policy.

16. Contact Us

If you have any questions concerning this policy please send an email to us at [email protected].


Bluebeam Privacy Policy was updated on September 24, 2020.

Protecting your privacy is important to us at Bluebeam. When you use Bluebeam’s websites, products and services, you share information with us. This Privacy Policy covers how we collect, store, disclose, transfer, and use information.


APPLICABILITY OF THIS PRIVACY POLICY

As used herein “Bluebeam” collectively means Bluebeam, Inc. and its subsidiaries.

This Privacy Policy applies to all of Bluebeam’s products and services (collectively our “Services“), including Bluebeam’s mobile and desktop applications (e.g. Revu®), online collaboration services (e.g. Studio) and tools, technical support services, training services (e.g. Bluebeam University), and Bluebeam’s websites (e.g. www.bluebeam.com).

This Privacy Policy does not apply to third party applications or software that integrate with the Services or any other third party products, services or businesses.


CONSENT

By using our Services, you consent to the collection and use of personal and non-personal information (collectively “Your Information”) as described in this Privacy Policy so please read it carefully and let us know if you have any questions. If you do not agree with the terms of this Privacy Policy, do not access or use our Services.


PRIVACY POLICY CHANGES

We may modify or update this Privacy Policy from time to time. When we change this Privacy Policy in a material way, a notice will be posted on our website (www.bluebeam.com) along with the updated Privacy Policy. If you use our Services after an update has been made to this Privacy Policy, you consent to the changed policy.


INFORMATION WE COLLECT AND USE

We collect Your Information in various ways when you use our Services. We collect and use Your Information when you have voluntarily provided such information to us, when adequate consent is granted by you, or on the basis of a statutory provision. As a general rule, we will use Your Information only for the purpose for which you provided the information to us, e.g. to answer your inquiries or grant you access to certain information or offerings. You are not required to provide Bluebeam with Your Information; however, if you chose not to in some cases we will not be able to provide you with our Services or respond to your inquiries.

We collect and use Your Information in three basic ways:

  1. Information You Give Us. We collect, store and use Your Information when you provide it to us voluntarily. For example:
    • When you communicate with us by email, telephone or other means, including any other information that you might supply voluntarily in your communications;
    • When you elect to receive our newsletter and other electronic communications from us. You can opt-out of receiving such communications at any time by clicking on the “unsubscribe” link at the bottom of each email we send (Please also review the section below titled “Opt-Out”);
    • When you elect to download a trial version of our desktop software applications;
    • When you elect to download and use our mobile applications;
    • When you elect to attend an online or in-person training or event with us;
    • When you elect to purchase products and services from us;
    • When you elect to create a use account with us;
    • When you apply for a job with us; and
    • When you visit one of our offices.
  2. Information We Collect From Your Use of Our Services.
    • Usage Information. When you use our Services, we gather some information automatically and store it in log files. For example, we collect, store and use your Internet Protocol (IP) addresses, location, referring websites and/or applications, the number of times you visit an individual website page, date/time stamps, Internet service provider (ISP), information about your device (such as device name, what devices you use, your operating system, memory available, etc.) and your browser type, and clickstream data. We also use Cookies and other technologies as described below.
    • Account and Account Usage Information. When you access password-protected areas for account holders, we collect, store and use your username, computer name, IP address, transaction information, pages and content accessed by you, and preferences.
    • Anonymous Usage Information. We also collect, store and use data and information in a manner and form that on its own does not permit the direct association with any specific individual. We may collect, use, transfer and disclose non-personal information for any purpose. Please also review the section below titled “Information Collected Through Google Analytics” and “Information Collected for Remarketing”.Information Collected Through Cookies and Similar Technologies.
      A cookie is a small file containing a string of characters that is sent to your device when you use our Services. Cookies may store unique identifiers, user preferences and other information. Bluebeam uses cookies and other technologies such as pixel tags and web beacons to receive and store certain types of information when you interact with our Services. We also use cookies and other technologies to remember you as you use our Services. Our goal is to make your experience with Bluebeam more convenient and personal by recognizing you when you revisit our Services and to provide content and advertising that is relevant to you and your interests. We also use cookies to improve the quality of our Services, including for storing user preferences and tracking user trends (please also review the section below titled “Information Collected Through Google Analytics”).

      We treat information collected by cookies and other technologies as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.

      You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features and some or all of our Services may not function properly without cookies. You may also change your cookie related consent here.

      Information Collected Through Google Analytics.
      We use Google Analytics and may use other third party analytic tools to collect information about the use of our Services. Google Analytics collects anonymized information, such as how often users visit a Bluebeam website and what pages they visit when they do so. We only use the information we get from Google Analytics to improve our Services. GOOGLE ANALYTICS DOES NOT COLLECT YOUR NAME OR OTHER IDENTIFYING INFORMATION. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your device to identify you as a unique user the next time you visit or use our Services, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your usage of our Services is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

      Information Collected For Advertising and Remarketing.
      We advertise online in a variety of ways, including displaying ads to you on third party websites and social media platforms. We use Google AdWords, Bing Ads, Demandbase and other third parties to advertise on third party websites and services to previous visitors and users of Bluebeam’s Services. Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you based on your IP address or by placing a cookie, tag or similar technology on your device. The cookie is used to say “This person visited this page on Bluebeam’s website, so show them ads relating to that page.” Information collected by Google, Microsoft (Bing), Demandbase and other third parties through their remarketing services is used by them and is subject to their own policies and practices.

  3. Information We Receive From Third Parties.
    • You may be asked to provide Your Information to one of our authorized third party partners (e.g. authorized resellers, event collaborators, and educational service providers) (each a “Service Partner”). Bluebeam and our Service Partners may share Your Information but only to the extent necessary to carry out the purpose for which you provided Your Information to us or our Service Partner, e.g. to provide you with access to our Services that are supported by Bluebeam’s partner.
    • A person or company may procure our Services for you, as their employee, to use at work. Your employer may give us Your Information in order for you to make use of the Services in connection with a separate agreement we have with your employer (a “Customer Agreement”). You may also be required to establish a user account with us to access the Services. User accounts require that you provide us with an email address. Other Services may require that we receive your name, title, email address, computer name, and IP address.
    • We may receive information about organizations, industries, companies, website visitors, marketing campaigns and other matters related to our business from our parent corporation, affiliates and subsidiaries, our Service Partners, or others that we use to make our own information better or more useful. This data may be combined with other information we collect. Please also review the section below titled “Interactions with Third Parties”.

HOW WE USE YOUR INFORMATION

Bluebeam uses Your Information in furtherance of our legitimate business interests in the operation of our Services. We use Your Information to:

  • Communicate with you – to respond to your email and other inquiries and requests, to send you newsletters and other information you sign up to receive from us, to send you information concerning any purchases you have made with us (e.g. receipts, license information, etc.), and to send you updates or notices related to the Services or related Services items that we think may be of interest to you. Some communications are considered part of the Services (e.g. administrative emails concerning changes to the Services and security, privacy or fraud notices) and you may not opt out of them. Some communications are marketing messages that you can opt out of, please see the section below title “Opt-Out”.
  • Provide, improve, update, and maintain our Services – to deliver the Services, to diagnose technical problems, to improve and enhance features and functionality, and to customize your experience with our Services.
  • Protect our Services – to ensure only you and those you authorize have access to your account.
  • Investigate and help prevent security issues and abuse of our Services.
  • Fulfill our obligations under a Customer Agreement.
  • As may be required by law, legal process or regulation

We use Your Information in combination with other user information to:

  • Understand and analyze trends, including gathering and analyzing demographic information, identifying user preferences and interests;
  • Administer and provide the Services;
  • Learn about user behavior in order to improve our Services; and
  • Market and promote our Services.

We may provide your information to third parties that assist us in these activities, such as helping us fulfill your request for a product, service or information or to tailor advertising that we think may be of interest to you (e.g. to allow third parties to tailor our ads to you on third party services). Please see the section below titled “Interactions With Third Parties”.


INTERACTIONS WITH THIRD PARTIES

This section describes how Bluebeam shares Your Information with our Service Partners and other third parties.

Service Partners – Generally.

We use Service Partners to perform supporting functions for the various Services we offer, such as payment processing, cloud storage providers, analytics providers, product training and online learning opportunities, job postings and applicant tracking, and customer research and surveys. Our Service Partners are NOT permitted to use the information collected from you for any purpose other than performing support functions for Bluebeam. In addition, we require that all Service Providers use reasonable safeguards to protect the limited set of your information that they may have access to.

Service Partners – Authorized Resellers and Distributors.

At times we may make certain portions of Your Information available to our authorized resellers and distributors to help Bluebeam provide our Services to you. For example, if you initiate a license of a Bluebeam software product through an authorized reseller, you authorize Bluebeam and that reseller to exchange information you provide during the license and registration process. We allow authorized resellers and distributors to access information regarding the licenses that they sold, which may include some or all of your information if you are a contact under an applicable license.

Customer Agreements.

We will share Your Information as may be required by an applicable Customer Agreement.

Corporate Affiliates.

We may share Your Information with our corporate affiliates, our parent corporation and our subsidiaries.

Corporate Changes.

We may share Your Information if we engage in a merger, acquisition, bankruptcy, dissolution, reorganization, sale of assets or stock, financing, public offering of securities, or similar transactions.

Protection of rights and Compliance with Laws.

We will release Your Information if we believe that such action is necessary to: (1) comply with the law, legal process, litigation or requests from governmental authorities (worldwide), (2) enforce our terms and conditions, including any applicable terms of use, user agreements, license agreements or Customer Agreements, and (3) protect the rights, property, or personal safety of Bluebeam, its employees, and other Service users.

Links to Third Party Websites, Products and Services

Our Services may include links to third party websites, product or services or use or offer products or services from third parties. Information collected by third parties is governed by their privacy policies and practices. We recommend you read and become familiar with the privacy policies of all parties with which you interact.

Anonymous Data.

In all other circumstances, if we disclose any information to a third party it will be in the form of aggregated statistical data that does not identify any user individually. This anonymous information may include, for example, the purchasing patterns, trends, preferences and other collective characteristics of our users in general.


INTERNATIONAL USERS

Bluebeam’s Services, which allow you to collaborate with other users of our Services around the globe, require by their nature that data flow from the European Union (“EU”) (and other countries) to the United States (“US”) and back. To ensure that EU personal information is adequately protected when transferred outside of the EU, the Data Protection Directive 95/46/EC and, as of May 25, 2018, the General Data Protection Regulation (“GDPR”) mandates that such transfers take place using certain legal mechanisms as described here: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu_en.

When transferring data from the EU and other countries, Bluebeam relies upon a variety of legal mechanisms, including contracts with our users and the European Commission-approved Standard Contractual Clauses for our EU based users.

EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield.

Bluebeam complies with the EU-U.S. and Swiss–U.S. Privacy Shield Frameworks as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and/or Switzerland, as applicable, to the United States. Bluebeam has certified to the Department of Commerce that it adheres to the Privacy Shield Principles of notice, choice, accountability for onward transfer, security, data integrity and purpose limitation, access, recourse enforcement and liability. In cases of onward transfers of data, received pursuant to the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks, Bluebeam is potentially liable. If there is any conflict between the terms in this Privacy Policy and the Privacy Shield principles, the Privacy Shield principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/welcome.

Bluebeam is subject to oversight by the U.S. Federal Trade Commission.
JAMS is the US-based independent organization responsible for reviewing and resolving complaints about our Privacy Shield compliance — free of charge to you. We ask that you first submit any such complaints directly to us via [email protected]. If you aren’t satisfied with our response, please contact JAMS at https://www.jamsadr.com/eu-us-privacy-shield. In the event your concern still isn’t addressed by JAMS, you may be entitled to a binding arbitration under Privacy Shield and its principles.

European Union Model Clauses.

Bluebeam offers European Union Standard Contractual Clauses to meet the adequacy and security requirements for our customers that operate in the European Union and the United Kingdom. For a copy of our standard data processing addendum and/or the Standard Contractual Clauses, please email us at [email protected].


CONTROL OF YOUR INFORMATION

Access

Studio User Accounts

By signing into your Studio user account within the Revu® application, navigating to the Studio Preferences section, and editing your information

Bluebeam University Accounts

By signing into your user account, navigating to the My Profile section, and editing your information; or By contacting us at [email protected].

Licensing and Purchase Information

You can correct and update licensing information by emailing us at [email protected].

Bluebeam Developer Network

By signing into your BBDN user account, navigating to the Preferences section, and editing your information.

Opt-Out

Marketing Emails: If you no longer wish to receive marketing emails from Bluebeam, you can opt-out of receiving such communications at any time by clicking on the “unsubscribe” link at the bottom of each email we send. Also in the email footer, you will find an option to Manage Subscriptions if you’d like to adjust your subscription preferences.

Product and Service Emails: If you no longer wish to receive emails concerning the products and service you have licensed and/or purchased from us, you can opt-out of receiving such information at any time by contacting us at [email protected]. If one of our Service users invites you to collaborate with them as part of their use of the Services, we cannot prevent you from receiving those user initiated emails.

Regular Mail/Telephone/In-Person: If you no longer wish to be contacted by Bluebeam via regular mail, telephone or in-person sales calls, you can opt-out by emailing us at [email protected].

Service Partners: To opt-out of receiving communications from our Service Partners, you must contact the Service Partner directly.

Cookies: You can opt-out or change your cookie preferences online at https://www.bluebeam.com/legal/cookie-declaration.

When you opt-out or close your user account, we may retain a copy of your information for archival purposes and to avoid identity theft or fraud.


CHAT ROOMS AND FORUMS

We may from time to time provide chat sessions and rooms, forums, beta testing feedback services, message boards and/or bulletin boards (a “forum”) for users to exchange information. Please remember that any information disclosed in these areas may be viewed by other users of the forums or the general public depending on how access to the forums are established. If you post in a forum, please use care not to disclose any confidential or personal information. Bluebeam is not responsible or liable for the uses that others may make of any information you post in a forum.


SECURITY

We use industry standard physical, technical and administrative security measures and safeguards to protect the confidentiality and integrity of your information. When your information is stored by Bluebeam, we use computer systems with limited access housed in facilities using physical security measures. Cloud data is stored in encrypted form including when we utilize third-party storage. All of our cloud services leverage Transfer Layer Security (TLS) to encrypt and protect information during transit.

It is your responsibility to protect the security of your login information. Please note that e-mails and other communications you send to us are not encrypted. We strongly advise you not to communicate any confidential information through these means.


CALIFORNIA DO NOT TRACK

Bluebeam’s websites do not respond to browser “Do Not Track” (DNT) signals.


YOUR CALIFORNIA PRIVACY RIGHTS

The California Consumer Privacy Act (“CCPA”) provides certain rights to California consumers concerning their Personal Information.

For details regarding the Personal Information we have collected over the last 12 months, including the categories of sources, please see the section above titled “Information We Collect and Use”. We collect this information for the business and commercial purpose describe in the section above titled “How We Use Your Information”. We share this information with the categories of third parties escribed in the section above titled “Interactions with Third Parties”.

Subject to certain limitations, the CCPA provides California consumers the right to request to know more details about the categories or specific pieces of Personal Information we collect (including how we use and disclose this information), to delete their Personal Information, to opt out of any “sales” that may be occurring, and to not be discriminated against for exercising these rights.

California consumers may make a request pursuant to their rights under the CCPA by contacting us:

Via email at [email protected]. We will verify your request using the information we have associated with your account, including email address. Government identification may be required.

Via regular US mail at Bluebeam, Inc., Attn: Legal Dept/CCPA, 443 S. Raymond Ave., Pasadena CA 91105. You must provide us with enough information to identify you (e.g. full name, address, account information). We will verify your request using the information you provide. Government identification may be required.

Via telephone at 1-866-496-2140.

California consumers may also designate an authorized agent to exercise these rights on their behalf. We are not obligated to make a data access or data portability disclosure if we cannot verify that the person making the request is the person about whom we collected information, or is someone authorized to act on such person’s behalf. Any personal information we collect from you to verify your identity in connection with you request will be used solely for the purposes of verification.


SUMMARY

If you have any questions concerning this policy please send an email to us at [email protected].