Last updated: July 5, 2022
You may see other privacy notices from us when your Personal Information is collected for certain purposes or in connection with a particular Service. Those notices supplement this Policy.
This Policy also contains important statements specific to residents of certain areas, including California and the European Economic Area, United Kingdom and Switzerland, based on laws in those areas. Those statements supplement the rest of this Policy, but to the extent they differ from other parts of the Policy, the statements govern in their applicable areas.
Generally speaking, your “Personal Information” includes your unique identifiers (for example, your full name, phone number, or email address); and information about your characteristics, conditions or behavior that is associated with one of your identifiers or could otherwise reasonably be linked to you.
“Non-Personal Information”, on the other hand, is information that has been anonymized, aggregated or de-identified such that it cannot reasonably be linked to an individual. Your Personal and Non-Personal Information are referred to collectively in this Policy as “Your Information”.
We collect your Personal Information in various ways when you use our Services. You are not required to provide Bluebeam with your Personal Information; however, if you chose not to in some cases we will not be able to provide you with our Services or respond to your inquiries.
We collect and use your Personal Information in three basic ways:
We collect, store and use your Personal Information when you provide it to us voluntarily. For example:
Website. As a visitor, you may be asked to provide:
Events. If you register to attend a Bluebeam Event, we may require:
Newsletter. You can subscribe to various newsletters on our websites, which we use to inform you about our company's activities, current information about our Services, special offers, promotions and events. To receive a newsletter Bluebeam may ask you to provide:
Customer/User Account Creation. Bluebeam will collect business contact information for account management and user account management such as First Name, Last Name, Email, and Company Name as an Example.
Communication Facilitation. You may choose to communicate with Bluebeam through a variety of channels including email, contact forms, chat rooms, forums, and telephone. To process your requests, you may be asked to provide:
We generally treat information collected by cookies and other technologies as Non-Personal Information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered Personal Information by local law, we also treat these identifiers and associated location, internet activity or usage information as Personal Information in accordance with this Policy.
Our Service uses “first party” Cookies, which are set by our web domain (e.g., bluebeam.com). Our Service also uses some “third party” Cookies, which are primarily set by other web domains associated with our vendors or partners. This means that, when you visit our website, for example, your browser may automatically connect to our vendor or partner’s web server, as well as ours, and provide them with access to your online identifiers and internet activity, including information about how you use our site.
Click here to learn more about the types of cookies used on our Services.
You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features and some or all of our Services may not function properly without cookies. You may also change your cookie-related consent with respect to our Services here.
We advertise online in a variety of ways, including displaying ads to you on third party websites and social media platforms. We use Google AdWords, Google Analytics Remarketing, Google DoubleClick, Google Ads and Conversion Tracking, Google AdSense, Microsoft Advertising (formerly Bing Ads), Demandbase, Facebook Pixel and Customer Audiences (without customer list), Hotjar, LinkedIn Ads and Conversion Tracking (Pixel), Pardot, Visual Website Optimizer and other third parties to advertise on third party websites and services to previous visitors and users of Bluebeam’s Services. Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you based on your IP address or by placing a cookie, tag or similar technology on your device. The cookie is used to say “This person visited this page on Bluebeam’s website, so show them ads relating to that page.” Information collected by Google, Microsoft (Bing), Demandbase and other third parties through their remarketing services is used by them and is subject to their own policies and practices.
For more information on LinkedIn Ads and Conversion Tracking (Pixel), please visit https://www.linkedin.com/legal/sas-terms.
For more information on Pardot’s handling of personal data, please visit https://www.salesforce.com/company/privacy/.
For more information on Visual Website Optimizer’s handling of personal data, please visit https://vwo.com/privacy-policy/.
Your browser may offer a Do Not Track (DNT) setting. If you turn that setting on, your browser sends a signal to websites indicating that you do not want to be tracked over time or across third party sites. We do not currently respond to these signals because there is not yet a common understanding of how to process them or a consensus on what “tracking” means.
Subject to conditions that may apply under local law, we use your Personal Information to:
We use Your Information in combination with other user information to:
We may provide Your Information to our Service Providers or other third parties that assist us in these activities, such as helping us fulfill your request for a product, service or information or to tailor advertising that we think may be of interest to you (e.g. to allow third parties to tailor our ads to you on third party services). Please see the section below titled “How We Share Personal Information”.
We may use or share Non-Personal Information for any purpose.
This section describes how Bluebeam shares Your Information with our Service Providers and third parties.
We use Service Providers to perform supporting functions for the various Services we offer, such as payment processing, cloud storage providers, analytics providers, product training and online learning opportunities, job postings and applicant tracking, and customer research and surveys. Our Service Partners are NOT permitted to use Personal Information collected from you for any purpose other than performing support functions for Bluebeam. In addition, we require that all Service Providers use reasonable safeguards to protect the limited set of your Personal Information that they may have access to.
You can see a list of our Service Providers (sub-processors) here.
At times we may make certain portions of your Personal Information available to our authorized resellers and distributors to help Bluebeam provide our Services to you or vice versa. For clarity, you consent to transfer of Your Information for these purposes to facilitate provision of Services and to ensure Bluebeam can address your needs through itself and its resellers and distributors. For example, if you initiate a license of a Bluebeam Service through an authorized reseller, you authorize Bluebeam and that reseller to exchange information you provide during the license and registration process. We allow authorized resellers and distributors to access the portion of Your Information that is associated with the licenses that they sold.
We will share your Personal Information as may be required by an applicable Customer Agreement.
We may share your Personal Information with our corporate affiliates, our parent corporation and our subsidiaries pursuant to data processing agreements or other appropriate safeguards where required.
We may share your Personal Information if we engage in a merger, acquisition, bankruptcy, dissolution, reorganization, sale of assets or stock, financing, public offering of securities, or similar transactions.
Bluebeam Account. By signing into your Bluebeam user account, navigating to the Preferences section, and editing Your Information
Bluebeam University Accounts. By signing into your user account, navigating to the My Profile section, and editing Your Information; or by contacting us at firstname.lastname@example.org.
Licensing and Purchase Information. You can correct and update licensing information by emailing us at email@example.com.
Bluebeam Developer Network. By signing into your BBDN user account, navigating to the Preferences section, and editing Your Information.
Marketing Emails: If you no longer wish to receive marketing emails from or on behalf of Bluebeam, you can opt-out of receiving such communications at any time by clicking on the “unsubscribe” link at the bottom of each email we send. Also in the email footer, you will find an option to Manage Subscriptions if you’d like to adjust your subscription preferences.
Product and Service Emails: If you no longer wish to receive emails concerning the products and service you have licensed and/or purchased from us, you can opt-out of receiving such information at any time by contacting us at firstname.lastname@example.org. If one of our Service users invites you to collaborate with them as part of their use of the Services, we cannot prevent you from receiving those user initiated emails. Further, certain transactional emails concerning your purchase, license or use of our Services cannot be unsubscribed.
Regular Mail/Telephone/In-Person: If you no longer wish to be contacted by Bluebeam via regular mail, telephone or in-person sales calls, you can opt-out by emailing us at email@example.com.
Partners: To opt-out of receiving communications from our partners, you must contact the partner directly.
Cookies: You can opt-out or change your cookie preferences online here.
When you opt-out or close your user account, we may retain a copy of Your Information for archival purposes and to avoid identity theft or fraud.
We do not share Personal Information with third parties for their direct marketing purposes.
Our Services may include links to third party websites, product or services or use or offer products or services from third parties. Information collected by third parties is governed by their privacy policies and practices. We recommend you read and become familiar with the privacy policies of all parties with which you interact.
Our Services are not directed to children (individuals under the age of 18). We do not knowingly collect, maintain, or process children’s Personal Information unless the child’s parent or guardian consents and provides the information. If we determine that we have received a child’s Personal Information from a source other than the child’s consenting parent/guardian, we will immediately delete the information.
We may from time to time provide chat sessions and rooms, forums, beta testing feedback services, message boards and/or bulletin boards (a “forum”) for users to exchange information. Please remember that any information disclosed in these areas may be viewed by other users of the forums or the general public depending on how access to the forums are established. If you post in a forum, please use care not to disclose any confidential or personal information. Bluebeam is not responsible or liable for the uses that others may make of any information you post in a forum.
We use industry standard physical, technical and administrative security measures and safeguards to protect the confidentiality and integrity of Your Information. When Your Information is stored by Bluebeam, we use computer systems with limited access housed in facilities using physical security measures. Cloud data is stored in encrypted form including when we utilize third-party storage. All of our cloud services leverage Transfer Layer Security (TLS) to encrypt and protect information during transit.
It is your responsibility to protect the security of your login information. Please note that e-mails and other communications you send to us are not encrypted. We strongly advise you not to communicate any confidential information through these means.
This statement makes additional disclosures to California residents (i.e., “consumers”), and describes rights they have, under the California Consumer Privacy Act of 2018, as amended.(the “CCPA”). You can learn more about the CCPA here: https://oag.ca.gov/privacy/ccpa
Collection Of Personal Information
The CCPA requires a description of Personal Information collected using certain categories. The categories of Personal Information we have collected about consumers in the past 12 months are listed below. For each category, we have collected one or more of the examples listed:
|Identifiers||real name, signature, alias, address, telephone number, email address, Internet Protocol address, device identifier, browser cookies, web beacon, pixel tag, mobile ad identifier, other unique personal identifier, online identifier, account name, Social Security number, driver's license or state ID number, passport number, insurance policy number, physical characteristics or description, or other similar identifiers.|
|Financial Information||bank account number, credit card number, debit card number, or any other financial information.|
|Protected Classification Information||age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).|
|Commercial Information||records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.|
|Internet Activity.||browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.|
|Geolocation Data||Physical location or movements|
|Sensory Data||Audio, electronic, visual, thermal, olfactory, or similar information.|
|Professional or Employment-Related Information||Current or past job history or performance evaluations.|
|Inferences Drawn From Other Personal Information||Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.|
Sale Or Disclosure Of Personal Information
The CCPA defines a “sale” of Personal Information very broadly. We do not sell consumers’ Personal Information, but we do share it with some of our digital partners for cross-site behavioral advertising purposes, and that sharing may be considered a “sale” under the CCPA’s broad definition. You can opt-out of this sharing at any time by selecting the “Do Not Sell My Personal Information” option available here. Withing the past 12 months, we “sold” the following categories of Personal Information (to the categories of recipients listed):
Within the past 12 months, Bluebeam has disclosed the following categories of Personal Information for a business purpose (to the categories of recipients listed):
Your Rights As a Californian
California residents have the right to make the following requests to covered businesses. The requests may be made by a consumer, by a consumer on behalf of the consumer’s minor child, or by a person authorized by the consumer to act on the consumer’s behalf.
Right To Request Information About Collection, Disclosure or Sale of Personal Information
You have the right to request that a business disclose to you: (i) the categories and specific pieces of Personal Information the business has collected about you within the past 12 months, (ii) the categories of sources from which the Personal Information is collected, (iii) the business or commercial purposes for collecting or selling Personal Information, and (iv) the categories of third parties with whom the business shares Personal Information.
If a business sells Personal Information, or discloses it for a business purpose, you also have the right to request that the business disclose the following with respect to the 12-month period preceding your request: (i) the categories of Personal Information that the business sold about you and the categories of third parties to whom the Personal Information was sold, and (ii) the categories of Personal Information that the business disclosed about you for a business purpose.
This type of request may be referred to as a “Request to Know.” Before we can honor a Request to Know, we need to verify that the person making it is the consumer whose Personal Information we have. Our method for verifying any particular request weighs information we receive as part of the request, the sensitivity of the consumer information at issue, and the risk of harm to the consumer from unauthorized disclosure.
Right to Request Deletion of Personal Information
You have the right to request that a business delete any Personal Information that the business has collected from you. This type of request may be referred to as a “Request to Delete.”
Before we can honor a Request to Delete, we need to verify that the person making the request is the consumer whose Personal Information we have. Our method for verifying any particular request weighs information we receive as part of the request, the sensitivity of the consumer information at issue, and the risk of harm to the consumer from unauthorized deletion.
We are not required to delete Personal Information if we still need it in order to complete the transaction for which the information was collected, provide a good or service requested by you (or that we reasonably anticipate based on our relationship with you), perform a contract with you, comply with a legal obligation, enable internal uses that are consistent with the context in which you provided the information, or accomplish any other objective recognized as an exception to the right to deletion under applicable law.
Right to Opt-Out of the Sale of Personal Information
You have the right to direct a business that sells Personal Information about you to third parties not to sell your Personal Information. This type of request may be referred to as a “Request to Opt-Out.”
Right to Non-Discrimination
You have the right not to receive discriminatory treatment by a business for the exercise of your privacy rights under the CCPA.
How to Submit a Request To “Know” or “Delete”
You can submit a Request to Know or Delete to firstname.lastname@example.org, or by phone at 1-866-496-2140. Requests must state “CCPA Request” and include:
If you are submitting a request on behalf of another consumer as their authorized representative, you must include the foregoing information about the consumer and attach a copy of a power of attorney appointing you as a duly authorized representative under California Probate Code sections 4000 to 4465 or written permission from the consumer to make the request.
After confirming receipt of your request, we’ll contact you if we need more information in order to verify it. If we can’t verify a request, we may deny it.
How to Submit a Request To “Opt-Out”
You may request that we stop sharing your Personal Information for purposes of cross-site behavioral advertising by clicking “Change your consent” then selecting the “Do Not Sell My Personal Information” option here.
Data Controller and Data Protection Officer
Personal Information that we collect regarding individuals who reside in a member state of the European Economic Area (“EEA”), the United Kingdom or Switzerland is controlled by Bluebeam, Inc., a Delaware corporation, which is headquartered in Pasadena, California, U.S.A.
Lawful bases for processing
We may process your Personal Information for the purposes described above if at least one of the following grounds for processing applies:
Bluebeam has its headquarters in the United States. The United States has not sought nor received a finding of “adequacy” from the European Commission under Article 45 of the GDPR. To the extent we make transfers of Personal Information to third parties in the United States or other countries that have not received an adequacy finding, we rely on a variety of legal mechanisms including the European Commission-approved Standard Contractual Clauses. For a copy of our standard data processing addendum and/or the Standard Contractual Clauses, please email us at email@example.com.
Automated decision making
We do not make any decisions involving the use of algorithms or profiling that significantly affects you.
Your rights under GDPR
If the respective legal requirements are met, you are entitled to the following rights based on the General Data Protection Regulation with regard to the processing of Your Information.
You can assert the individual rights directly to Bluebeam. For this purpose, a simple and informal contact (for example, by e-mail or mail) is sufficient. See the Contact Us section below.
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However, you may also contact any other data protection supervisory authority.
If you have any questions concerning this policy please send an email to us at firstname.lastname@example.org.