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How do I purchase a fully functional copy of Bluebeam software?
How do I register my software?
I received an error during the registration. What does it mean?
I received an error during the installation. What does it mean?
How do I move my license from one computer to another?
My computer crashed and I need to reinstall my software. How do I reinstall?
Can I deploy Bluebeam software using SMS or ZenWorks across my network?
How do I purchase a fully functional copy of Bluebeam software?
You may purchase the software by contacting your authorized reseller or purchase directly from Bluebeam.
To find a reseller near you click here
or visit the web store to purchase from Bluebeam.
The evaluation version that you download from the download page is
fully functional. However, it is limited to the 30 day trial period.
The Registration screen will display toward the end of your trial
showing how much time remains. Once the trial expires,
you will not be able to create or save a modified file until you have purchased a license.
When you purchase a license, a Serial Number and Product Key will be e-mailed to you that will unlock the software trial and allow for unlimited use.
How do I register my software?
After you purchase the software, you will receive an email
containing your License Certificate (the email will come from registration@bluebeam.com).
The License Certificate will contain your Serial Number and Product Key.
The next step of the registration process is to authorize the software. This process
will register the software to an individual workstation. Complete the online authorization process below if the computer is connected to the Internet, or manually authorize if the computer is offline.
To access the Registration screen:
- From the Revu interface
- Open Revu
- Select the Help menu, then click Registration
- From the Bluebeam Administrator
- Click Start, Programs, Bluebeam Software, then click Bluebeam Administrator
- From the Tools menu, click Register
- From applications such as MS Office, AutoCAD, SolidWorks and Revit
- Open the application
- From the Bluebeam menu, click About, then click Register
Completing registration on a computer that is...
- Connected to the Internet
- Enter the Serial Number, Product Key and computer name.
The computer name will assist in tracking multiple licenses at a site.
- Click Register.
The required information will be communicated back to the Bluebeam server in order
to authorize the software.
- Authorization is complete. (If the authorization does not complete, follow the
steps below.)
- Connected to the Internet, but behind a firewall or the online registration fails
- Enter the Serial Number and Product Key and click Register.
- Click Get Authorization Code Manually, enter the computer name
and then click Continue.
- Click the hyperlink at the top of the window.
A web browser will open and connect to Bluebeam.com.
- Review the information in the browser and click Get Authorization Code.
Your authorization code will display on the next page.
- Enter the code from the browser into the Manual Authorization window
and click Authorize.
- Authorization is complete.
- Not connected to the Internet
- Enter the Serial Number and Product Key and click Register.
- Click Get Authorization Code Manually, enter the computer name and then click Continue.
- Copy down the Serial Number, Product Key and Security ID.
- From a machine with Internet access, open a web browser and
browse to http://www.bluebeam.com/authorize.asp.
- Key in your Serial Number, Product Key, Security
ID and Computer Name.
- Click Get Authorization Code. Your Authorization Code will display on
the next page.
- Copy down the Authorization code and return to the computer where you are installing
the Bluebeam software. Enter the Authorization code into the Manual Authorization window
and click Authorize.
- Authorization is complete.
If you have problems with the registration, contact
Bluebeam Support at support@bluebeam.com.
Please include your Serial Number, Product Key and Security ID in the email message.
Or call Bluebeam Support at 866.496.2140 x2.
I received an error during the registration. What does it mean?
The following are the two most common errors received during the registration process.
The information below will help you to resolve the error.
An error in the registration part of the installation does not mean that the installation has failed.
Just click Use as Trial or Cancel and allow the installation to complete. You do not need to reinstall the
software to resolve the registration problem.
Could not be validated.
This error means that you are either entering the codes incorrectly or you are entering codes for the wrong
version of software. Your serial number and product key are only valid for the version of software listed
on your license certificate.
Check the version number.
- Click Start, point to Programs, then Bluebeam Software.
- Click Bluebeam Administrator.
- On the Help menu, click About.
- The three digit version number is in the upper left of the window. Example: 3.0.0.
- Compare this version to the one displayed on your license certificate.
Number has been exceeded.
This error means that the number of licenses has been exceeded and that you
need to reduce the number by uninstalling on another computer.
Click here
to contact Bluebeam support if you continue to have a problem completing the registration. Please include
your serial number in your email.
I received an error during the installation. What does it mean?
To find the meaning of your error message, read our technical article named Installation error messages.
How do I move my license from one computer to another?
You can move your license by completing a two step process while connected to the Internet:
- Uninstall the software from the current computer that will no longer
use it. To uninstall the software:
- Using Windows Control Panel: Click Start, point
to Settings and click Control Panel, double click Add/Remove Programs,
select your Bluebeam software, and then click Change/Remove. The license will automatically unregister during this process.
- Install the software on the second computer. Enter the same Serial Number and Product
Key that you received from Bluebeam. Complete the online or manual authorization process to authorize
the software on the second computer.
My computer crashed and I need to reinstall my software. How do I reinstall?
You will need to reinstall and register the software. You may also need to contact Bluebeam Support to release your Serial Number.
- Re-Install the software.
- Use the CD-ROM
- or -
- Download the correct version of the software from our website for either Standard Edition or CAD Edition. Save the executable file and install the software.
- Register the software using the Serial Number and Product Key that was included in
your License Certificate.
- If an error stating that the number of authorized installations has been exceeded,
contact support@bluebeam.com
and request that your Serial Number be reset. Include your Serial
Number and Product Key that was sent to you when you purchased the
software. If your site has multiple licenses, include the computer name or security ID
if you know it.
Can I deploy Bluebeam software using SMS or ZenWorks across my network?
Yes. Our network deployment version offers Administrators the flexibility to silently install Bluebeam PDF Revu across enterprise computers
in an automated fashion.
A special build is available by clicking here.
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